Stage – Front Office
Stage – Front Office

The Hoxton - Brussels

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Stage – Front Office

About the job


TThe Hoxton & Working From_ is making its way to Brussels!

 

In May 2023, we opened our first hotel and co-working space in the city of Brussels

The hotel boasts 198 bedrooms of different sizes, a large restaurant and coffee shop, a rooftop restaurant and bar with views across the city, and The Apartment (our unique meetings & events concept).

 

Working From_ brings our unique approach to co-working to Brussels. Our 3rd global location features double-height windows, a mixture of memberships and office spaces, open kitchen pantries, and transparent policies.

What you'll do...
  • You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way
  • Deal with the coming and going of guests, making sure all bills are correct and contain no surprises
  • Work with all our teams to make sure we're always busy, and help our Front Office Manager with any overbooking levels
  • Answer phones, sort out requests, give recommendations to the best show to see and the latest pop-up restaurant to try in the area - you're the one-stop-shop for our guests to turn to
  • You’re our gatekeeper for the hotel. You know who’s who and what’s what.
  • And yes, there’s a little admin... Some expenses, some lists and a stationary order or two. But let’s face it, we know you love that!


What we're looking for...
  • It's all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who you'd want to stop and chat to
  • Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know
  • You’re looking for a place where you can be you; no clones in suits here
  • Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
  • You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
  • You’re not precious. We leave our egos at the door and help get shit done
  • You’re up for doing things differently and trying (almost) everything once
  • If we got stuck in a lift together, we’d have a good time and share a few laughs
  • You want to be part of a team that works hard, supports each other and has fun along the way


What's in it for you...
  • The opportunity to bring an exciting new hospitality concept to Brussels (and Belgium) and have a real impact on its success.
  • Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
  • The chance to challenge the norm and work in an environment that is both creative and rewarding.
  • Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.
  • Great discounts across the entire Ennismore family (which you get to keep even if you decide to leave us!)
  • 550 euros/months
  • Reimbursement of transport costs
  • 1 meal per day

About you

See Description

The company

Homey & Layered

The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

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Stage – Front Office

Brussels, Belgium

Internship, Indefinite

Start Date:

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