People & Culture Manager

We are looking for a confident People & Culture Manager to join the People & Culture team at The Hoxton, supporting our teams along their journey at two of our London hotels.

 

This is a great opportunity to continue your HR career in a fast-paced, lifestyle hospitality brand, supporting people from a variety of backgrounds. Our People team are a creative and ambitious bunch and you’ll get to work on projects & initiatives all across the employee journey. 

What you'll do...

• Partner with our other People & Culture Manager and our Head of People & Culture on driving all things People strategy across your properties.
• Partner with our Heads of Department across your properties for anything that relates to looking after their teams, providing advice on anything from ER, support & guidance.
• Keep the culture of the property alive and kicking by promoting a fair, safe and inclusive environment and supporting with initiatives that inspire, motivate, engage and empower the team.
• Partner with our Training Manager to embed our talent review process;- from onboarding, coffee chats, annual reviews through to talent, development and career management.
• Support on all things recruitment on all our various platforms, interviewing, through to offer and finally welcoming to ensure we are continuing the fantastic talent pipeline in our properties
• Support activities under “Do More”, our global initiative to work with local charities & community projects in the cities we call home.
• Ad-hoc reporting – from employee turnover to headcounts and everything in between.
• Partner with our Payroll Coordinator/Manager on a monthly basis- running reports, supporting with employee queries and act as our Benefits champion.

What we're looking for...

• You'll come with 4+ years’ experience across all aspects of People & Culture within a fast-paced hospitality or relatable industry
• Multi-site experience advantageous
• You naturally want to help and support the people around you; others have most likely described you as a ‘People person’ and you’re great at building relationships
• Knowledge of local employment regulations is a must
• Experience of dealing with complex ER and performance issues
• HRIS system experience, preferably Fourth (or similar Hospitality or Retail system)
• Nothing escapes your eagle eye for detail even when you’re spinning multiple plates at once
• Comfortable with systems/platforms and great with the Microsoft Office suite, Excel in particular!
• Keen on organisation, and ensuring that everything is in the right place
• You’re looking for a place where you can be you; no clones in suits here
• You’re not precious. We leave our egos at the door and help get stuff done
• You’re up for doing things differently and trying (almost) everything once
• You want to be part of a team that works hard, supports each other and has fun along the way

What's in it for you...

• A competitive salary and eligibility to participate in our annual discretionary bonus scheme
• 25 days holiday (and bank holidays), pension and life insurance
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Goes without saying, but we’ll feed you when on site
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Extra time off to volunteer with one of our partner charities
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• Enhanced family leave for when you’re expanding your family
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

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