Hotel Quality Representative | Antalya 1

   

Join TUI as a Quality Assurance Representative (known internally as Quality Assurance Coordinator) and you will be responsible for maintaining and improving quality within a range of our TUI Hotels and destinations. You will monitor and identify actions to create memorable holidays for our guests You are a fast learner and have a good life and work experience to help with the exciting pressures of working for the largest leisure, travel, and tourism company in the world

ABOUT THE JOB

• Analyse relevant reports and information sources to base any actions on actual data
• Support destination teams and hotel partners by providing your analysis and plan improvements accordingly
• Be fully informed of the qualitative development in destination and our strategy to support implementation
• Provide genuinely helpful service in response to a variety of supplier & TUI colleague questions 
• Provide additional support to our guest-facing and back-office teams as and when required
• Daily contact with suppliers & colleagues in destination to eliminate reoccurring issues by solving the root cause
   

ABOUT YOU
 

• Fluent in English and able to drive – Fluency in Turkish and other languages like German, Dutch or French will be an advantage.
• A genuinely helpful, flexible, professional, and mature personality
• Strong negotiation & organizational skills – able to communicate with international suppliers & TUI colleagues
• Data lead – comfortable with reporting, forecasting and turning data output into real action 
• Collaborative team player – displaying the TUI values & behaviours required
• Willing to be ‘out and about’ on a daily basis – this position is not fully office-based (visits to hotel resorts are required).

 

 

ABOUT OUR OFFER
 

• Your Salary, and benefits are standard at TUI.     
• Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub. 
• Get involved with charity and sustainability initiatives like the TUI Care Foundation. 
• Local permanent contract offered

 

We love to see your uniqueness shine throuh and inspire the future of travel. If you would like to read more about what Diversity & Inclusion, means to us simply visit  Our DNA.  

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