University Arms Cambridge - Autograph Collection

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Self Checking Room Attendant

About the job

WHAT WILL YOU BE DOING

As a Self-Checking Room Attendant Room, you are responsible for ensuring the University Arms Bedrooms and public spaces are checked from top to bottom and ready to handover to our guests the moment they check-in.

THE DUTIES

Inspect the cleaning of guest rooms to achieve a high level of cleanliness and guest satisfaction.
Work with and train room attendants to ensure daily tasks are completed timely and accurately.
Inspect housekeeping carts and closets to ensure that they are properly stocked.
Maintain cleanliness of hotel hallways, stairwells, and lifts.
Support room attendants by cleaning and stripping guest rooms as needed.
Communicate with the Front Office and the housekeeping department regarding delays or issues.
Ensure all hotel policies and standards are followed.
Manage guest requests in a timely and efficient manner – we focus on going above and beyond!
Report any maintenance work required.
Assist other departments wherever necessary and maintain good working relationships.
Carry out lost property procedures.
Other duties may be assigned.

THE PERKS As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with: Competitive salary Free meals on duty Team Member Parties Room and F&B discounts across the Marriott portfolio
Department: Housekeeping Room Division Management

About you

WHAT ARE WE LOOKING FOR IN YOU

Previous experience as a Room Attendant in a hotel is essential.
Ability to take on a physically demanding job.
A commitment to delivering high levels of cleanliness.
A positive attitude and a passion for hospitality.
Attention to detail.
Flexibility and ability to work shifts.
RIGHT TO WORK

In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.

The company

University Arms, Cambridge, re-created in 2018 by architect John Simpson and interior designer Martin Brudnizki, offers 192 rooms and suites, with views over Parker’s Piece, historic Regent Street, and the hotel’s inner courtyard. The style reflects classic Edwardian interiors with bespoke, leather-padded writing desks, low ottomans and rooms full of natural light. The result is ambitious, beautiful, and full of life. Occupying ground floor of University Arms, Cambridge, Parker’s Tavern is a quintessentially English brasserie. Chef Director Tristan Welch has designed every dish to be a whimsical re-imagining of a British classic, sourced from field, fen and seas. This is where guests will find plates piled high with Norfolk fruits de mer, or in winter, suckling pig with wild mushrooms, and Tristan’s signature pie of the day. Guests can taste England on every plate.

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