Villa Nautica
Posted
Barista
About the job
Company Description
Villa Nautica celebrates the glitz and glamour of yacht-life and is always ‘en vogue’. Surrounded by sparkling lagoons and idyllic beaches, it is an island like no other: a hive of activity, a place to be seen. Complemented by exceptional scuba diving and other water sports, the resort embraces the seafarer lifestyle with a glamorous twist.
Job Description
Although baristas are mainly responsible for making and serving hot and cold beverages to customers, they may have other duties. These may include:
- Greeting customers in a friendly manner and taking orders, inform them about specialty drinks.
- Preparing and serving beverages such as drip coffee, espresso-based drinks, tea, and other specialty drinks, etc.
- Answering customers’ questions about menu choices.
- Taking preference for non-dairy milk, coffee blends, and other customizations.
- Serving food items like muffins, pastries, and bagels.
- Promoting and recommending menu options to customers.
- Familiarize with the POS system, making bills, and taking signatures from customers.
- Tracking and ordering inventory for cafe and beverage supplies, such as coffee beans, milk, napkins, and cups.
- Maintaining espresso machines, grinders, coffee machines, and other equipment by cleaning, sanitizing, troubleshooting, scheduling repairs, and reporting any malfunctions timely.
- Keeping the work environment and cafe seating area clean, sanitary, and organized.
- Responding to and resolving customer concerns or complaints.
- Evaluating and modifying processes to improve efficiency and quality of service.
- Attracting new customers and refining the menu.
- Educating the customer and colleagues about brewing methods, brewing equipment, and blends of coffee and tea.
- Updating signage and displays to attract customers.
Qualifications
- Excellent listening and communication skills to effectively interact with coworkers and customers.
- Basic coffee knowledge, such as how to prepare common coffee beverages, although advanced knowledge, such as roasting and grinding processes, coffee bean sourcing, and flavor differences, can be helpful.
- Exceptional customer service and interpersonal skills to interact in a positive manner and prevent or resolve conflicts. Strong organizational skills are key to keeping the chaos under control.
- Strong teamwork abilities to work efficiently in a fast-paced and high-volume environment with other baristas.
- Attention to detail to manage specific customer requests as well as a high-volume beverage assembly line with minimal errors.
- Time management and organizational skills to work efficiently and effectively in a high-volume workplace.
- Should be able to create beautiful latte art for perfection.
Additional Information
- Department: F&B service
About you
See Description
- Language required: English.
The company
Escape to an exotic world of breathtaking possibility, where adventure and relaxation are equally within reach. At Villa hotels and resorts – a flowering jewel among Maldives family hotels – every moment is free to shape into your personal version of paradise. Cruise along our stunning sapphire lagoons by jet-ski, canoe, windsurf or catamaran. Explore the spectacular local scenery and unique Maldivian culture with excursions to neighbouring islands. Or, simply let the ocean breeze caress you to sleep as you sway gently in your hammock. From invigorating activities to precious tranquillity, our Maldives fun island resort will captivate the heart with extraordinary experiences and unforgettable memories.