Captain

We are looking for a Restaurant Captain who is responsible for supervising service staff and ensuring smooth day-to-day restaurant operations. The role focuses on delivering excellent guest service, handling customer concerns, and maintaining service standards.

• Supervise and coordinate waiters, runners, and service staff
• Ensure guests receive prompt and professional service
• Assist guests with menu recommendations and special requests
• Monitor table setup, cleanliness, and service quality
• Handle guest complaints and resolve issues efficiently
• Support staff during busy service periods
• Train and guide junior service team members
• Coordinate with kitchen and bar teams for smooth operations
• Monitor billing accuracy and payment procedures
• Ensure compliance with hygiene, safety, and hospitality standards
• Assist in opening and closing restaurant procedures

• Strong leadership and team coordination skills
• Excellent communication and customer service abilities
• Knowledge of food and beverage service standards
• Ability to work under pressure in a fast-paced environment
• Problem-solving and multitasking skills
• Professional appearance and positive attitude