Casa Tuya Ubud

Publiée

Director of Sales

À propos du poste

We are seeking an exceptional Sales Director with 5-star luxury hospitality experience to lead the commercial strategy of Casa Tuya from pre-opening through launch and ongoing operations.

This role requires a balance of strategic vision, relationship-driven sales, and refined brand sensitivity. The Sales Director will work closely with the Founder, Chief Marketing Officer, General Manager, and Revenue Manager, playing a key role in positioning Casa Tuya within the global luxury travel space, driving high-value demand, and cultivating meaningful partnerships that align with the brand’s philosophy and guest experience.

Key Responsibilities

Sales Strategy & Revenue Growth

Develop and execute a comprehensive global sales strategy across all segments (leisure, wellness retreats, buyouts, travel advisors)
Drive direct and indirect revenue through strategic partnerships and distribution channels
Identify and penetrate key feeder markets (USA, UK, Europe, Australia, Asia)
Collaborate with Revenue Management to align pricing, segmentation, and demand strategies

Luxury Travel Trade & Partnerships

Build and maintain relationships with top-tier travel advisors, agencies, and consortia (e.g., Virtuoso, Embark, Serandipians)
Represent Casa Tuya in international sales trips, trade shows, and client events
Establish preferred partnerships with high-end tour operators and wellness retreat organizers
Curate exclusive experiences and packages tailored to key partners

Pre-Opening & Brand Positioning

Support pre-opening sales strategy, including early bookings and founding guest offers
Work closely with PR and marketing teams to ensure consistent brand positioning
Contribute to storytelling and messaging that reflects Casa Tuya’s identity
Assist in building a strong pipeline ahead of opening

Client Relationship Management

Personally manage key accounts and high-value clients
Drive repeat business through meaningful, long-term relationships
Ensure a seamless transition from sales to on-property guest experience teams

Team Leadership & Collaboration

Collaborate closely with the General Manager and Guest Experience team to align sales with service delivery
Support the development of internal sales capabilities and culture
Coordinate with external sales agencies where applicable

$100,000 - $125,000 + 30%-40% performance based bonus
Accommodation Support: Housing or housing allowance provided (if applicable)
Performance-Based Bonus Relocation Package: Available for the right candidate Benefits: Health insurance, statutory benefits, and paid leave in accordance with local regulations Long-Term Opportunity: Growth potential within the Casa Tuya Hotels portfolio as the brand expands
Département: Commercial

À propos de vous

General Requirements – Sales Director

This role requires a commercially driven leader—someone equally comfortable building global relationships and closing high-value business as they are shaping strategy and positioning within the luxury travel market.

Experience

Minimum 8–12 years in luxury hospitality sales

At least 3–5 years in a senior sales leadership role

(Sales Director, Associate Director of Sales, or Senior Sales Manager ready to step up)

Proven background in:

Luxury leisure sales

Travel trade and consortia relationships

High-end resort or boutique hotel environments

Experience within 5-star luxury hotels, boutique resorts, or wellness-focused properties

Pre-opening experience strongly preferred

Commercial & Strategic Capability

Strong understanding of global hotel sales, including:

Market segmentation and positioning

Distribution channels (direct, trade, consortia, agencies)

Revenue collaboration and pricing alignment

Ability to develop and execute a full sales strategy independently

Highly strategic, analytical, and results-driven

Confident in identifying and converting high-value opportunities

Luxury Travel Trade & Partnerships

Established network within the global luxury travel space

Experience working with:

Travel advisors and agencies

Consortia such as Virtuoso, Serandipians, Embark

Strong ability to build and maintain long-term partnerships

Comfortable representing the brand in international markets and trade events

Leadership & Collaboration

Proven ability to lead and inspire sales efforts

Collaborative approach with Revenue, PR, and Operations teams

Ability to align sales strategy with overall brand and guest experience

Comfortable working closely with senior leadership and ownership

Brand & Guest Alignment

Strong sensitivity to brand positioning and storytelling

Understands the expectations of the ultra-luxury guest

Ability to sell not just rooms, but experiences and transformational journeys

Ensures alignment between sales promise and on-property delivery

Financial & Performance Focus

Strong understanding of:

Revenue generation and forecasting

Sales performance metrics and KPIs

Account production and ROI

Ability to drive revenue while maintaining brand integrity

Results-oriented with a strong closing mindset

Personal Attributes

Highly polished, professional, and relationship-driven

Charismatic with strong presence and communication style

Self-motivated, proactive, and entrepreneurial mindset

Adaptable, globally minded, and culturally aware

Aligned with a purpose-driven, experience-focused brand

Technical & Communication Skills

Strong presentation, negotiation, and communication skills

Comfortable with CRM systems and reporting tools

Understanding of PMS systems such as Cloudbeds or similar platforms

Fluent in English (additional languages are an advantage)

Langue requise: Anglais.

L'entreprise

Casa Tuya is more than a journey—it is a Safari for the Soul. A boutique luxury hotel and wellness retreat where relaxed luxury meets personalized wellness, and every experience is intentionally designed to inspire relaxation, exploration, and self-discovery.

Safari for the Soul transforms the idea of an external adventure into a deeply personal one— it’s a return. Not to a place, but to yourself. It’s about chasing wild landscapes and exploring the inner wilderness where you find clarity, explore purpose, and discover the possibilities that live within you.

Guided by this philosophy, Casa Tuya is neither a traditional retreat nor a conventional luxury hotel. It is a carefully orchestrated environment where service is intuitive, warm, and emotionally intelligent—where team culture, guest connection, and operational excellence are inseparable.

Casa Tuya is an ultra-boutique luxury hotel and wellness retreat in Taro Village, Ubud, comprising 12 private villas and operating with an exceptional 5:1 staff-to-guest ratio to ensure deeply personalized service. The property includes multiple villa categories, a signature restaurant, lounge and bar, spa and wellness center, yoga shala, curated ritual spaces, and immersive guest-experience programming. Core departments include Villas & Housekeeping, Guest Experience (GEOs), Food & Beverage, Wellness & Spa, Engineering, Horticulture & Grounds, Finance & Administration, and Sales & Marketing. Casa Tuya emphasizes intuitive service, emotional intelligence, sustainability, and strong team culture, blending international 5-star standards with a soulful, human-centered approach to hospitality.

Voir le profil