Course overview
This course explores how to develop strategies to maximise employee engagement and drive behaviour with cutting-edge people programs and culture initiatives. You will learn to plant the roots of true engagement in the organisation by creating a proprietary decision framework steeped in core values and principals. The course will provide strategies and systems for attracting and selecting the best organisational culture-fit people, as well as developing and retaining top performers.
What you will learn
To build on the module Organisational Alignment, the concept of a values-driven workplace culture is developed further in terms of ‘how-to’.
Investigations into business strategy and people strategy through the use of self-study exercises (e.g., case studies, readings, reflection exercises, and listening to industry expert interviews).
Evaluation of how to put human resources practices in place in order to ‘fit’ with business strategy and ‘fit’ with a values-driven workplace culture, focusing on attracting, selecting, developing and retention ideas
Underpinning of all concepts with current theoretical discussion to explore application within the hospitality industry in order to impact success of the organisation
Course details
Who is the course for?
Introduction to Developing a Value-Driven Workplace Culture Course
Introduction to Developing a Value-Driven Workplace Culture Course
Course Syllabus
Learning Outcomes
02
Attracting, Selecting, Developing and Retaining Top Performers - Part I
Course Introduction Explanation
Introduction Explanation
Attracting, Selecting, Developing and Retaining Top Performers - Part I
Questions - Part I
Questions - Part II
Questions - Part III
03
Reading Material and Activities - Part I
Worksheet 1.1
How Values-Based Leadership Transforms Organisational Cultures by Brent Gleeson (2017)
Worksheet 1.2
TEDTalk from Ann Rhoades – "Creating Organisational Cultures Based on Values and Performance"
Worksheet 1.3
Worksheet 1.4
Strategic HRM: Too Important For an Insular Approach by Wayne F. Cascio
Worksheet 1.5
Business Strategy, People Strategy and Total Rewards by Stacey Kaplan
Worksheet 1.6
6 Reasons Your Strategy Isn’t Working by Michael Beer
Human Resource Strategy: Adapting to the Age of Globalisation
Want a Successful Business? Build an Effective Strategy by Nirmala Reddy from Forbes
04
Attracting, Selecting, Developing and Retaining Top Performers - Part II
Attracting, Selecting, Developingand Retaining Top Performers - Part II
Managerial Perspective - Part I
Managerial Perspective - Part II
Managerial Perspective - Part III
Managerial Perspective - Part IV
05
Reading Material and Activities - Part II
Three Key Steps to Building a Values-Based Culture
Worksheet 2.1
Five Questions to Build a Strategy
Worksheet 2.2
TEDTalk: Your Strategy Needs a Strategy by Martin Reeves
Worksheet 2.3
Eight Ways to Communicate Your Strategy More Effectively
Linking Competitive Strategies to HRM Practices
Proof That Positive Work Cultures Are More Productive
06
Attracting, Selecting, Developing and Retaining Top Performers - Part III
Business People and People Strategy
Business People and People Strategy - Part I
Business People and People Strategy - Part II
Business People and People Strategy - Part III
Business People and People Strategy - Part IV
Business People and People Strategy - Part V
07
Reading Material and Activities - Part III
Worksheet 3.1
Southwest Employee Branding
Worksheet 3.2
The Selection of Southwest Airlines
Worksheet 3.3
How Southwest Airlines Built its Culture | Herb Kelleher
Worksheet 3.4
Pret-a-Manger Case
Worksheet 3.5
Linking HRD Strategy to Organizational Needs
Worksheet 3.6
Worksheet 3.7
Apple's "Hidden" Job Ad Found Online - BBC News
08
Final Assessment
Final Assessment Criteria
Final Assessment Explanation
White Paper - Extra Guidance
E-certificate