Essentials of Hospitality and Tourism
Haaga-Helia University of Applied Sciences Hotel, Restaurant and Tourism ManagementPrice upon request
Course overview
One out of 10 employees globally is found in hospitality and tourism. Will you be one of them?
This is an introductory set of courses to the vast field of hospitality and tourism. This set of 5 high-quality courses takes the participant to a new level in understanding the business logic and working structure of hospitality and tourism, as a people business, experience business, and a business area developing fast during the years to come.
This course package aims to develop a wide perspective on modern hospitality and tourism as a multi-form industry and the issues affecting it. Lessons included will explain the central concepts and definitions used in the respective business areas. Course overview
This course package gives you an extensive overview of the multitude of modern hospitality and tourism business. We offer you five independent courses on key topics of the industry.
The course package enables you access to the five following courses:
1. Travel & Tourism Business
2. Accommodation Business
3. Food & Beverage Management
4. Culinary Management
5. Accounting and Managing Numbers
+ a free bonus e-book glossary: ‘The language of Hospitality & Tourism’ to help you to get started with the terminology.
What you will learn
Course objectives
After completing the course package, the participant:
has a solid understanding of the local and global importance of the hospitality and tourism industry, the principles and codes of behavior, and how to succeed in one’s work
is able to start pursuing a career in this number one business in the world
knows how worldwide trends and issues shape the business
Skills
Upon completion of this set of courses, the participant is able to:
explain the complexity of the hospitality and tourism business
understand the multitude of various components of the business
assess the impact of hospitality and tourism
apply theories into practice in the hospitality and tourism field
apply the basic skills acquired to start working in the business
Course details
Who is the course for?
Course material: 133 videos, over 10 hours of video material, one video podcast, 26 quizzes. Estimated total study time, 10 ECTS equivalent, 270 hours of workload. Course outline Travel & Tourism Business
Tutorial 1. Introduction to travel and tourism
Tutorial 2. Tourism demand
Tutorial 3. Tourism as a global business
Tutorial 4. Sectors of travel and tourism
Tutorial 5. Sustainable tourism
Accommodation Business
Tutorial 1. The accommodation business environment, its structure, and various business models and concepts Tutorial 2. The rooms division department
Tutorial 3. Focus on Service
Food & Beverage Management
Tutorial 1. F&B as an operational environment
Tutorial 2. Types of F&B organisations
Tutorial 3. Operational management in F&B
Tutorial 4. Hospitality operating systems
Tutorial 5. Fluctuating customer tastes
Culinary Management
Tutorial 1. Professional kitchens – From past to present and Fast food to Fine dining
Tutorial 2. The HoReCa business – What and How
Tutorial 3. Leadership and staff management – What does it take to be a good manager?
Tutorial 4. Product development
Tutorial 5. Production planning
Tutorial 6. Safety in a professional kitchen
Tutorial 7. Marketing and Sales
Tutorial 8. Career paths of a head chef
Accounting and Managing Numbers
Tutorial 1. Introduction to Accounting
Tutorial 2. The Income Statement
Tutorial 3. The Balance Sheet
Tutorial 4. CVP analysis
Tutorial 5. Pricing