Process Reservations Use a Computerised Reservations or Operations System

Process Reservations Use a Computerised Reservations or Operations System

eHotelier - eAcademy

$19

Taxes included

What you will learn

What you will learn
The Reservations process is often where the first customer contact occurs. It is therefore important that guests are interacted with courteously and that all information is recorded correctly. This course covers: The reservations process Types of software and its use in reservations How to record and update booking details Communication of booking details