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Find Hospitality Courses & Degrees

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Interviewing techniques
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Successful hiring means successful interviewing. The right techniques can attract the best talent—while eliminating bias and emotion from the process. With a new generation of candidates on the horizon, it’s a great time to refresh your interview skills.
Duration
1 hour
Format
Online
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Communicating with Confidence
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Most people are afraid of speaking in public, but effective oral communication is a key skill in business. Jeff Ansell provides simple communication tools, strategies, and tips that are easy to use and produce immediate results. He'll help you sound more confident, use body and language to better express ideas, and overcome anxiety. In the last chapter of the course, all these concepts are brought together in two real-world coaching exercises that will help you see the techniques in action.
Duration
1 hour
Format
Online
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Crisis Communication
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Every organization needs to plan how to communicate internally and externally in the event of a crisis. In this course, business communication expert Laura Bergells walks you through the process of preparing your organization to communicate with employees, customers, suppliers, media, and the public at large. She'll cover identifying audiences, assembling a crisis response team, crafting an initial statement, and evaluating your response once the crisis has passed.
Duration
1 hour
Format
Online
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Improving Your Conflict Competence
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Workplace conflict is inevitable. But it doesn't have to end badly. In this course, author and conflict expert Craig Runde helps you manage workplace conflict more effectively.
Duration
1 hour
Format
Online
Learn English with ABA English
Learn English with ABA English
With ABA English, you'll learn English the natural way, i.e., in the same way you learnt your own language. To do this, we've come up with us unique method based on videos and live classes. You can start from zero and reach the highest level (Business). Without a doubt, having a good command of English is an essential skill when you have a customer-oriented job; as it will allow you to communicate with people from all over the world.
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Communicating in Times of Change
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Leadership communication is never more important than during times of change. This course helps supervisors and mid-level managers come up with a communication strategy that helps make a change initiative successful regardless of whether they are the ones instigating the change. Join communication experts Tatiana Kolovou and Brenda Bailey-Hughes as they address the who, why, when, how, and what of change.
Duration
1 hour
Format
Online
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Interviewing a Job Candidate for Recruiters
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Few recruiters are trained on how to conduct interviews. But the better the interview, the better you'll understand your candidates and the more requisitions you'll fill.
Duration
1 hour
Format
Online
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Performance-Based Hiring
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Top performers aren't looking for just another job; they want challenges and growth. To get the best people, you need to attract them differently, which means your hiring process—your sourcing, interviewing, and recruiting—needs to change, and even how you write your job descriptions.
Duration
42 minutes
Format
Online
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Time Management Fundamentals
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Effective time management is an indispensable skill. Best-selling author and business coach Dave Crenshaw lays the theoretical and practical foundations for managing your time and becoming more productive.
Duration
3 hours
Format
Online
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Onboarding New Hires as a Manager
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Explore the work you need to do as a manager before a new employee’s first day, and find out about ways to make their first 90 days and beyond a successful experience for everyone.
Duration
32 minutes
Format
Online
Agorà Italian Academy
HOSPITALITY 4.0 Artificial intellingence in the hotel industry
Agorà Italian Academy
Why choose this course? 🤝 Professional growth: You will acquire skills that are increasingly in demand and valued in the hotel industry and beyond. 📈 Continuous innovation: You will learn how to use AI to improve processes, decisions and results, regardless of your role. ✅ Simplification: You will automate complex tasks and focus on what really makes a difference: the customer experience.
Duration
1 month
Format
Online
SEG Professional
Business Etiquette
SEG Professional
This certificate program will provide you with all the necessary tools to conduct yourself with aplomb and confidence in today's global business world.
Duration
1 month
Format
Online
SEG Professional
AI + Hospitality Challenges and Business Opportunities
SEG Professional
This course will provide a better understanding and mastering of the advantages and uses of artificial intelligence for creating business opportunities in the international hospitality industry..
Duration
10 hours
Format
Online
SEG Professional
Leadership Styles for Coaching, Mentoring & Growing People
SEG Professional
This course explores various strategies that equip leaders to successfully navigate their business and lead their people through the times ahead.
Duration
15 hours
Format
Online
SEG Professional
Process Mapping: Performance Measurement and Improvement
SEG Professional
This program provides various applied quality management principles to impact time, quality, and cost.
Duration
15 hours
Format
Online
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