The Reservations process is often where the first customer contact occurs. It is therefore important that guests are interacted with courteously and that all information is recorded correctly.
This course covers:
The reservations process
Types of software and its use in reservations
How to record and update booking details
Communication of booking details
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First opened as Townhouses and later used as a boarding house in 1858 at No 10 Queen Square by local builder Soloman Francis. It was later re-opened with much celebration as the Francis Private Hotel ...