Breakfast Host – Part Time

Company Description

Swissôtel Chicago is a luxury 4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives. 

 At Swissôtel Chicago, we put the emphasis on our people. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who – in turn – aspire to bring quality of life into our guests’ lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision.  

Be Bold, Be Inspired, Be You.

Job Description

WHAT YOU WILL BE DOING:
You are the warm and welcoming face greeting our guests, creating a genuine, hospitable atmosphere. As the first point of contact, you have the opportunity to make their time with us memorable, comfortable, and ensure they feel valued and at home. Your attention to detail, organization, and communication skills will guarantee our guests a seamless experience.

• Greet and welcome guests
• Manage reservations, wait times, answer calls, and address any questions
• Escort guests to their table, provide menus, and introduce their server
• Coordinate with servers and team to ensure available seating is accurate
• Maintain the reception area
• Maintain a constant focus on providing excellent, memorable guest experiences

• Any other job tasks that may be assigned

Physical aspects of the position include but are not limited to the following: 

• Constant standing and walking throughout shift
• Occasional lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Qualifications

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Restaurant experience preferred
• Creative and passionate about customer service
• Ability to work well under pressure in a fast paced environment

• Excellent interpersonal and communication skills; a team player
• Flexibility to work a variety of shifts including holidays and weekends

Additional Information

WHAT IS IN IT FOR YOU:

• Employee Benefit Card offering discounted rates at Accor worldwide
• Learning & Development programs through our Academies
• Opportunity to develop your talent and grow within our property and across the world!
• Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging