Accor HQ
Posted
Night Receptionist
About the job
Şirket Tanımı
- To have thorough knowledge of all SOP’s and P&P’s for Front Office department
- To have thorough knowledge of local rules and regulations
- To have advance knowledge Accor Online Platforms
- To have extensive knowledge of hospitality sector, especially upper luxury segment
- To have thorough knowledge about Raffles brand values, LQA Standards and Forbes Standards,
- Good written and verbal communication skills in English
- Able to develop rapport with colleagues and management staff
- Ability to work cohesively with co-workers as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Ability to promote positive relations with guests and patrons
- Able to exercise good judgement with difficult guests
- Understanding and ability to work in a multi-cultural environment
İş Tanımı
- To have thorough knowledge of all SOP’s and P&P’s for Front Office department
- To have thorough knowledge of local rules and regulations
- To have advance knowledge Accor Online Platforms
- To have extensive knowledge of hospitality sector, especially upper luxury segment
- To have thorough knowledge about Raffles brand values, LQA Standards and Forbes Standards,
- Good written and verbal communication skills in English
- Able to develop rapport with colleagues and management staff
- Ability to work cohesively with co-workers as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Ability to promote positive relations with guests and patrons
- Able to exercise good judgement with difficult guests
- Understanding and ability to work in a multi-cultural environment
- Department: Reception
