Apprentice – Housekeeping (Trainee)
About the job
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
Room & Public Area Cleaning
Assist in cleaning guest rooms: making beds, dusting, vacuuming, replenishing amenities, and arranging supplies.
Support in cleaning public areas such as lobby, corridors, restrooms, and back-of-house areas.
Ensure all assigned areas meet brand cleanliness standards.
Operational Support
Help in preparing trolleys with linen, amenities, and cleaning supplies.
Assist in laundry operations – sorting, folding, and delivering linen.
Report maintenance issues (lights, AC, plumbing) to the supervisor.
Support during busy operations, check-outs, and room turnarounds.
Hygiene & Safety
Follow all hygiene protocols and safety standards as per hotel guidelines.
Use cleaning chemicals correctly and handle equipment safely.
Ensure proper waste segregation and maintain cleanliness of work areas.
Guest Interaction
Greet guests politely and offer assistance when needed.
Maintain confidentiality and respect guest privacy at all times.
Report any lost and found items immediately as per procedure.
Learning & Development
Participate in training on cleaning techniques, guest service, and brand standards.
Learn different housekeeping sections — rooms, public areas, laundry, and linen room.
Seek guidance from supervisors and continuously improve skills.
Qualifications
Hotel Management student / recent graduate or Diploma Holder
Prior housekeeping internship is an added advantage but not mandatory
- Department: Housekeeping
The company
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart, Join us and become a Heartist®.
