Front Desk Intern
About the job
OFFER THE GREATEST SERVICE TO GUESTS
• Carry out in a qualified manner, with initiative and responsibility, the welcoming of guests and all related tasks.
• Execute customer service tasks at the reception.
• Carry out the procedures related to the occupation and sale of the rooms (Reservations, Check In and Check Out).
• Perform tasks related to billing and collection, as well as foreign currency exchange.
• Receive and process customer complaints using the SEDAS approach (internal training approach)
- Number of positions: 2
- 500€
- - 500€ / month - Uniform and laundry service - Meals at employee's canteen - Employee discounts
- Department: Reception
About you
• Student preferably in Hospitality or Tourism Management, or related fields.
• Experience with PMS Opera is a plus.
• High level of knowledge in Microsoft Office (Excel, Word PowerPoint).
• Fluent in English, Spanish. Other languages are a plus.
• Previous professional experience in Front Desk is a plus.
- Languages required: Spanish and English.
The company
Awaken your senses to a new kind of hospitality experience and unlock the essence of Almanac Hotels.
Almanac Barcelona is a 5* Luxury Hotel located on Gran Via de les Corts Catalanes, 619-621, the hotel features 91 luxurious accommodations. In a prime location, the hotel is steps from Paseo de Gracia, where guests can find stylish shopping, restaurants, bars and museums.
A new luxury hospitality taste maker, Almanac Hotels is developing iconic hotels in landmark locations. Their mission is to enhance the guest experience through the elements of travel that make up an entire journey: Scent, Taste, Light and Touch. When all those things come together in an exciting way, your heart may skip a Beat or it may beat faster – in either case you will know they got it right.
