Food & Beverage Supervisor
About the job
We are seeking a dedicated and professional Food & Beverage Supervisor to join our team at our Under Grain. The ideal candidate will have experience in a supervisory role, with Michelin standards, will be responsible for overseeing the daily operations, and leading a team of service staff. The chosen candidate will play a key role in delivering high-quality service, and upholding our commitment to excellence.
Responsibilities:
* Acknowledging the guests/residents, hosting, greeting and seating guests/residents
* Ensuring a consistently high standard of service, smart and well-trained staff who are directed and coached at all time
* Dealing with any guest who is complaining by adopting a caring and efficient manner and to follow up any cases reported by staff
* Be efficient, and friendly in all communications when dealing with guests and colleagues
* Conduct on the job training and ensure that standards, behaviour and proper grooming is adhered to at all times
* Forward any suggestions which will help the department move forward
* Ensure that weekly and daily cleaning schedules are adhered to
* Be responsible for all money transactions, cash float and billing procedures
* Ensure that the proper hygiene standards are adhered to at all times
Requirements:
* Skilled within the requested field with a minimum of 2 years' working experience in a similar environment, with Michelin standards
* Strong leadership skills
* Excellent verbal communication skills and good level of English language
* Has a natural flair and confident to speak to guests
* Excellent grooming standards
* Willing to work flexible hours
- Department: F&B Management
About you
- Language required: English.
The company
AX Hotels has been a leader in the hospitality industry in Malta for the past 35 years and today, its Hotel Operations are run by a dedicated professional Hotel Management Company that forms part of AX Group.
We are one of the largest chains of hotels in Malta, owning 7 different products, specializing in the 4 and 5-star segment. Three properties are located in the heart of Sliema all within each other’s reach. AX The Palace is our fashionable 5-star hotel while AX The Victoria Hotel is our 4-star accommodation with flawless 5-star service. AX Palazzo Capua is an iconic 200-year old building that is rich in history, culture and detail. AX Seashells Resort at Suncrest and AX Sunny Coast Resort & Spa are both located in Qawra. The former is an all-inclusive hotel while the latter is made up of fully serviced self-catering apartments with resort facilities. We have also taken Malta’s capital city by storm. AX The Saint John is a boutique hotel that is ideal for the independent traveller. Rosselli – AX Privilege is a 5-star luxury accommodation in the heart of Valletta, the first of its kind.
One would naturally ask – But who are you exactly? The best way you could always describe us is – Behind this great brand is a bunch of ordinary people who love to do things in an extraordinary way.
