db Hotels and Resorts - F&B Team
About the job
db Group is Malta’s leader in the hospitality and leisure sector, operating renowned hotels such as db Seabank Resort & Spa and db San Antonio Hotel & Spa, alongside a diverse portfolio of restaurant brands including AKI, Amami, Nine Lives, and international names like Starbucks and Hard Rock Hotel & Café.
We are recognised for our commitment to quality, innovation, and delivering exceptional guest experiences across all our properties.
We are currently recruiting for the following positions:
F&B Server
F&B Supervisor
Role Overview
As part of our Food & Beverage team, you will play a key role in delivering high service standards and exceptional guest experiences across our restaurants and bars.
This is an excellent opportunity to work in a dynamic, fast-paced hospitality environment within one of Malta’s leading hospitality groups.
Key Responsibilities – F&B Server
- Provide friendly, professional, and efficient service to guests
- Take food and beverage orders and serve according to company standards
- Ensure guest satisfaction throughout the dining experience
- Maintain cleanliness and organisation of service areas
- Work closely with kitchen and bar teams to ensure smooth operations
- Follow health & safety, hygiene, and company procedures at all times
- Handle guest requests and feedback in a professional manner
Requirements – F&B Server
- Previous experience in a similar Food & Beverage service role is considered an asset
- Strong communication and interpersonal skills
- Guest-focused, proactive, and team-oriented attitude
- Ability to work flexible shifts, including weekends and public holidays
- Well-presented, reliable, and eager to learn
- Ability to work well under pressure in a fast-paced environment
- A positive attitude and willingness to deliver excellent service
Key Responsibilities – F&B Supervisor
- Supervise daily Food & Beverage operations within assigned outlets
- Lead, motivate, and support F&B team members during service
- Ensure high standards of service, presentation, and guest satisfaction are consistently maintained
- Allocate duties and monitor team performance throughout shifts
- Assist with staff training, coaching, and onboarding of new team members
- Handle guest complaints, requests, and feedback in a professional and timely manner
- Ensure compliance with health & safety, hygiene, and company procedures
- Monitor service areas to ensure cleanliness, organisation, and readiness for operation
- Coordinate with kitchen, bar, and management teams to ensure smooth service flow
- Assist with stock control, ordering, and inventory checks when required
- Support management in achieving operational targets and maintaining company standards
Requirements – F&B Supervisor
- Previous experience in a supervisory role within Food & Beverage or hospitality is preferred
- Strong leadership, communication, and organisational skills
- Ability to motivate, guide, and support a team in a fast-paced environment
- Excellent guest service skills and a professional approach
- Good problem-solving skills and ability to handle challenging situations calmly
- Knowledge of hygiene, health & safety, and service standards
- Flexible and willing to work shifts, weekends, and public holidays
- Well-presented, reliable, and hands-on
- Ability to work under pressure while maintaining attention to detail
- Positive attitude and commitment to delivering exceptional guest experiences
- Department: F&B service
The company
db has a vision which is as clear as it is ambitious. We run db Seabank Resort + Spa, db San Antonio Hotel + Spa, 3 Hard Rock Cafe Restaurants, Starbucks Malta, Blu Beach Club, Amami, Westreme, Nine Lives & AKI, which strive to be rated by guests amongst the top in Malta and Europe.
db has a story to tell. About itself and what it stands for. About where we see ourselves in the world. Above all, it is a story of the people who enter our hotels as guests and leave as friends.
These are the ten chapters of the db story.
Excellence in everything
db management will not strive to be excellent. It is so. For us, excellence is not a goal but a way of doing things - by putting our heart in it for our guests.
Excellence is not limited to what is visible or directly experienced by our guests. It is the foundation of the brand and what integrates it into a single streamlined operation.
Value for money
Today’s tourism world has become one giant, completely open, market. Low cost travel has made competition healthier. With information just a mouse click away, guests’ choices have become easier. And user review sites and social media pages have made guests’ opinion king.
We at db welcome this new tourism world and embrace its challenges with pride and enthusiasm. Because it suits us fine. Because, quite simply, we offer value for money in everything we do.
Enjoyment
Our hotels and resorts are designed and operated to offer excellent accommodation and unique restaurants. But we know that our guests expect that something extra from us – the choice to enjoy themselves according to their preferences. That’s precisely why enjoyment has its own page on the db menu.
An experience, not just a stay
A hotel stay comes and goes. But an experience lasts for a very long time. We at db do our very best to turn our guests’ stay into a unique and memorable experience.
Guests always come first
At db we don’t just believe that guests always come first. This principle defines who we are and what we stand for. We look at our hotels and resorts as places where our guests find and get what they are looking for.
Our best teacher and partner is the guest with a helpful suggestion. Listening to his or her view is the best way to keep tweaking our systems to deliver what guests desire. And deserve.
Close to you
For us, there’s more to good service than being polite and sticking to a set of rules. We treat our guests as members of our ever-growing family. To us, they are men, women and children who for a short period call one of our hotels home.
To achieve this goal our staff plays a fundamental role. That is why they undergo regular training and develop their career plans closely with us. After all, to our clients they are db.
Those who seek us
Our guests tend to look for comfort, good service, variety and a relaxing time away from it all. They also want what they desire to be within arm’s length. And we oblige.
Hosting guests from over the world
db’s hotel systems and operations are geared to host guests from all over the world, embracing widely different cultures. We pride ourselves in being sensitive to the customs, norms and preference of all our guests.
The world is our oyster
db hotels and resorts will not remain where they started. We are positioned for the global, not just the local, market. Our offer is designed to be unique and competitive across and beyond national frontiers.
We are (part of) the world
db is a business. But we are also members of the communities and societies in which we operate. We take this membership very seriously and it is part of our mission to give a positive and distinctive contribution to the places, cultures and countries where we work.
