db Group

Posted

Hard Rock Hotel - Sales Manager

About the job

At Hard Rock Hotel Malta, our Sales team plays a vital role in driving business growth, building strong client relationships, and promoting the hotel’s unique hospitality experience. From corporate accounts and events to leisure and group business, the team works closely with clients and internal departments to maximise revenue opportunities and deliver exceptional service.

We are currently recruiting for the position of Sales Manager to support the hotel’s commercial objectives and contribute to the continued success of the property.

This role is essential in identifying new business opportunities, maintaining strong relationships with existing clients, and developing strategic sales initiatives in line with company goals and brand standards.

What we’re looking for:

Previous experience in sales, hospitality, business development, or a similar role, preferably within the hotel industry
Strong communication, negotiation, and relationship-building skills
Ability to identify business opportunities and drive revenue growth
Good organisational and time management skills
Ability to work independently and manage multiple accounts effectively
Strong attention to detail and a proactive approach to client service
Basic computer knowledge, including Microsoft Office and sales or CRM systems
Ability to work in a fast-paced and target-driven environment
Flexibility to attend meetings, events, and networking activities when required
A positive attitude, professional appearance, and strong teamwork skills

Additional requirements:

Previous experience in a managerial or supervisory sales role within hospitality
Experience handling corporate accounts, group business, and event-related sales
Ability to develop and implement sales strategies and action plans
Experience preparing sales reports, forecasts, and market analysis
Strong understanding of customer service standards and brand representation

What you can expect:

Training aligned with Hard Rock operational standards
A structured and team-oriented working environment
Opportunities to grow within an internationally recognised brand
Team member benefits across Hard Rock, db Group, and partner brands

How to apply:

Click the “Apply for this Job” button and submit your CV.

Department: Sales

The company

db has a vision which is as clear as it is ambitious. We run db Seabank Resort + Spa, db San Antonio Hotel + Spa, 3 Hard Rock Cafe Restaurants, Starbucks Malta, Blu Beach Club, Amami, Westreme, Nine Lives & AKI, which strive to be rated by guests amongst the top in Malta and Europe.

db has a story to tell. About itself and what it stands for. About where we see ourselves in the world. Above all, it is a story of the people who enter our hotels as guests and leave as friends.

These are the ten chapters of the db story.

Excellence in everything
db management will not strive to be excellent. It is so. For us, excellence is not a goal but a way of doing things - by putting our heart in it for our guests.

Excellence is not limited to what is visible or directly experienced by our guests. It is the foundation of the brand and what integrates it into a single streamlined operation.

Value for money
Today’s tourism world has become one giant, completely open, market. Low cost travel has made competition healthier. With information just a mouse click away, guests’ choices have become easier. And user review sites and social media pages have made guests’ opinion king.

We at db welcome this new tourism world and embrace its challenges with pride and enthusiasm. Because it suits us fine. Because, quite simply, we offer value for money in everything we do.

Enjoyment
Our hotels and resorts are designed and operated to offer excellent accommodation and unique restaurants. But we know that our guests expect that something extra from us – the choice to enjoy themselves according to their preferences. That’s precisely why enjoyment has its own page on the db menu.

An experience, not just a stay
A hotel stay comes and goes. But an experience lasts for a very long time. We at db do our very best to turn our guests’ stay into a unique and memorable experience.

Guests always come first
At db we don’t just believe that guests always come first. This principle defines who we are and what we stand for. We look at our hotels and resorts as places where our guests find and get what they are looking for.

Our best teacher and partner is the guest with a helpful suggestion. Listening to his or her view is the best way to keep tweaking our systems to deliver what guests desire. And deserve.

Close to you
For us, there’s more to good service than being polite and sticking to a set of rules. We treat our guests as members of our ever-growing family. To us, they are men, women and children who for a short period call one of our hotels home.

To achieve this goal our staff plays a fundamental role. That is why they undergo regular training and develop their career plans closely with us. After all, to our clients they are db.

Those who seek us
Our guests tend to look for comfort, good service, variety and a relaxing time away from it all. They also want what they desire to be within arm’s length. And we oblige.

Hosting guests from over the world
db’s hotel systems and operations are geared to host guests from all over the world, embracing widely different cultures. We pride ourselves in being sensitive to the customs, norms and preference of all our guests.

The world is our oyster
db hotels and resorts will not remain where they started. We are positioned for the global, not just the local, market. Our offer is designed to be unique and competitive across and beyond national frontiers.

We are (part of) the world
db is a business. But we are also members of the communities and societies in which we operate. We take this membership very seriously and it is part of our mission to give a positive and distinctive contribution to the places, cultures and countries where we work.