Food & Beverage Assistant
About the job
Are you a natural host? A people person with next-level organisational skills? Do you get a kick from creating a seamless guest experience?
Reporting to the Food & Beverage Manager, you’ll be a key member of the Food & Beverage team and the face of the Locke brand. It’ll be up to you to make our guests feel at home from the minute they arrive in the Bar & Restaurant, until the minute they leave (if they can bring themselves to do that…).
What it looks like..
Creating tell-your-mates experiences that make guests want to keep coming back
Being a friendly face and go-to person for guests in the Bar & Restaurant
Taking orders and payments
Serving food from the kitchen to guest tables
Managing restaurant reservations and queries online, by email, on the phone and in person with a can-do attitude
Being empowered to use your initiative when dealing with guest complaints or operational challenges
Being an active member of the team in meetings and development sessions
Supporting the management team in ensuring our apartments stay looking fresh
Being happy working both on your own and as part of a team
Actively looking for opportunities to grow revenue including identifying upselling opportunities
What you will need...
- Experience in a customer-facing role, previous F&B Experience preferred
- Intuitive customer service
- Natural influencing skills with a knack for managing expectations
- Proven sales ability
- Reliable decision-making
- Confidence to act quickly and take smart risks based on insight
- Strong grasp of spoken and written English
- Impeccable attention to detail
- Confidence using IT systems and software (Especially POS and Ordering systems)
- €14.90 to €14.90 per hour
- Department: F&B Management
About you
- Language required: English.
The company
🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO)
👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more)
At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality.
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✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration.
We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller
Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul.
We call it ‘soulful hospitality’ 💚
We’re a rapidly expanding business with plenty more room to grow! You can check out our latest career opportunities at: belong.findingedyn.com
Start here. Go anywhere.
We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work.
We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us.
Join us and you'll find a place where you can be you and where you can belong.
