Food & Beverage Host
About the job
Hyatt Centric Hotel Cambridge
Starman Restaurant & Bar
The Food & Beverage Host is responsible for delivering exceptional dining experiences by providing prompt, attentive, and professional service. This role ensures that all guests feel welcomed, well‑taken‑care‑of, and satisfied throughout their visit while maintaining high standards of hospitality, cleanliness, and product knowledge.
Key Responsibilities
- Greet guests warmly and create a positive, welcoming atmosphere.
- Take food and beverage orders accurately and professionally.
- Provide menu recommendations and answer product‑related questions.
- Serve food and drinks in a timely and efficient manner.
- Anticipate guest needs and respond promptly to requests.
- Handle guest feedback and resolve concerns courteously.
- Set up and clear tables according to service standards.
- Ensure dining areas are clean, organised, and presentable at all times.
- Prepare and maintain service stations, cutlery, glassware, and supplies.
- Follow correct procedures for opening, operating, and closing shifts.
- Process payments and handle cash/card transactions accurately.
- Adhere to all food safety, hygiene, and allergen‑awareness procedures.
- Follow responsible alcohol service guidelines.
- Maintain cleanliness standards in line with company and legal requirements.
- Report any hazards, maintenance issues, or incidents to management.
- Work collaboratively with colleagues to ensure smooth service flow.
- Assist in training new team members when required.
- Communicate effectively with kitchen and bar teams to ensure accuracy and speed.
Why Join Edyn
- Be part of a fast- frowing, forward-thinking hospitality group
- Work in a design-led, people-first culture
- Opportunities for career progression across Edyn's Eurpoean portfolio
- Learning and development suppoert
- Competitive salary and benefits package
- Employee benefits and hotel discounts for Locke and Hyatt brands
- £12.71 to £12.71 per hour plus service charge & tips
- Department: F&B service
About you
- Language required: English.
The company
🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO)
👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more)
At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality.
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✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration.
We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller
Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul.
We call it ‘soulful hospitality’ 💚
We’re a rapidly expanding business with plenty more room to grow! You can check out our latest career opportunities at: belong.findingedyn.com
Start here. Go anywhere.
We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work.
We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us.
Join us and you'll find a place where you can be you and where you can belong.
