Shiftleader Front Office
About the job
You will support the team in all aspects of daily operations
Check-in and check-out of hotel guests
Acceptance of reservations
Checking reservation correspondence in German, French and English
Daily coordination between Housekeeping, Concierge and Guest Relations
Complaints handling
Guest services
Invoice verification
Daily financial closings
Restaurant settlements
Credit card monitoring
Responsible for the training, management and development of employees at the Front Office
- Number of positions: 2
- We provide accommodation for seasonal employees
- We offer you: An exciting job in a 2-season operation, where variety in working hours and relaxation are guaranteed thanks to the hotel's opening hours An interesting position with a lot of responsibility in a dynamic team Attractive employment conditions as well as support for further education and internal training courses A mountain region that makes all dreams come true in nature and sport A workplace where tradition and family are lived A varied, independent and responsible field of activity in an international environment Employee discounts on hotel services A long-term perspective in a successful company
- Department: Reception
About you
You are a bright, cultivated person who loves contact with our guests
You enjoy working in a team
You are flexible, resilient, committed, detail- and customer-orientated
You have a good knowledge of French, German and English, other languages are welcome
- Languages required: English and German. French is a plus
The company
Built in 1913, the Gstaad Palace has earned an unrivalled reputation for discreet, refined hospitality over the years, and has always welcomed the most discerning international clientele.
Set on a hill overlooking the beautiful town of Gstaad, the resort is privileged to offer a breathtaking view of the majestic Swiss Alps. The 90 tastefully decorated rooms include 15 Junior Suites and the luxurious and sophisticated three-bedroom Penthouse Suite.
The Gstaad Palace offers gourmet dining in five different restaurants, live entertainment in two bars and dancing at the famous GreenGo nightclub.
It also features a spa with an indoor and an outdoor pool, a squash court and four outdoor tennis courts. A wide variety of activities such as golf, heli-skiing, hot-air ballooning and many more are offered in close distance to the hotel.
