Hotel General Manager
About the job
• HMI Hotel Group is scheduled to rebrand 10 Large Hotels for a Grand Opening in 2025-26.
We are seeking a dynamic and strategic individual to join our team as a Hotel General Manager.
As the Hotel General Manager, you will function as the primary strategic business leader with responsibility for all aspects of operation, including guest satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment.
Your role will include implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increasing profit and market share and ensuring strategy execution by the Hotel Team and guiding their individual professional development.
The position ensures all sales engines are leveraged and initiate independent and proactive sales activities to generate demand. You will proactively communicate, set and manage expectations and deliver solid business results. The position is actively involved in the local community and build strong relationships with local officials, businesses, and customers.
Key Tasks:
Strategic Leadersip: Business strategy development and strategy execution.
Sales & Marketing: Actively pursue sales growth along with team, develop tailored approach, identyify new business leads, leverage sales engines to optimize results and drive demand.
Talent Management: Create a cohesive and higher performance executive committee and leadership team that strives for positive results and improvement.
Business Acumen: Review market share, financial performance, employee engagement and customer satisfaction to elevate overall performance.
Guest Satisfaction: Interact with guest frequently, obtain feedback, implement innovative ways to exceed guest expectations, driving positive top line.
Standards: Ensure hotel compliance to safety, legal, operations, labour and brand standards are maintained with routine audits and checks.
- Number of positions: 3
- 15 Million Yen to 28 Million Yen per Annum
- Benefits: Gross remuneration range between 15 Million YEN to 28 Million YEN /per annum Medical coverage & accident insurance Staff rates at eligible hotels Local transport allowance Paid round trip flight to home country once in two years Benefits are subject to terms and conditions
- Department: Management
About you
Bachelors degree from an accredited university in Business Administration, Hotel Management or related major; 10 years experience in a management role overseeing operations, sales and marketing, finance and accounting and/or related professional area; including 5+ years as General Manager with a global hotel brand
Preferred:
General Manager experience in full-service property, global brand
Pre-opening and / or conversion experience
Japan Work Experience an added advantage
The company
Established in 1966, HMI Hotel Group has grown to own and operate a diverse portfolio of 46 properties all across Japan offering a range of brands in a way to meet and exceed the guests expectations. Under the principle Life is a Journey, our properties are classified into 7 brands: Creston Hotels, Crown Palais, Seapark & Greenpark Resorts, HMI Ryokans, Hotel Wellness, Top Wellness, and Pearl City.
With over 13.7 million guests each year and over 5000 employees, HMI Hotel group is the 8th largest hotel chain in Japan. HMI has advanced both regional and national tourism efforts in Japan through the National Tourism Policy Framework Committee by contributing to the development of local tourism infrastructure. Throughout the years, HMI Hotel Group has been granted numerous Industry, Travel and Tourism awards in recognition of its contribution to communities across Japan.
