Host - Guest Experience

Summary

 

We are inviting passionate, energetic and devoted talents to join our dynamic team.

What you will do:

• Provide an excellent and consistent level of service to guests in accordance to the hotel’s brand standards
• Create a ‘wow’ stay by greeting all VIP guests, satisfying their needs and being a Hyatt ambassador to introduce all facilities and experiences
• Engage in heart-felt and genuine conversation and promote loyalty
• Achieve high level of guest satisfaction by establishing good rapport with guests, anticipating guests’ needs and providing prompt response to guests

Qualifications

What you should have:

• Preferably with a relevant degree or diploma in Hospitality or Tourism management
• Preferably with 1 year of working experience in service industries
• Good communication skills and high proficiency in language skills
• A great team player who is customer-oriented, attentive and hospitable

What we offer:

• Care: A supportive and caring environment where diversity and inclusion are embraced
• Development: Immense learning opportunities to equip and grow yourself
• Well-being: Prioritize well-being and bring positivity at work and in life