Assistant Director of Food & Beverage (m/f/d)

Hotel Brand: InterContinental
Location: Germany, Berlin

Hotel: Berlin (BERHA), Budapester Strasse 2, 10787

Job number: 125303



The InterContinental Berlin offers the Luxury of Space:  558 rooms and suites and, with 55 event rooms and an event capacity for up to 3,000 people, it is one of the leading and highest-grossing conference and event hotels in Europe.

 

We are delighted to have just been awarded the title “Europe's Leading Conference Hotel 2024” through the World Travel Awards.

 

Do you want to continue this exciting and successful journey with us and are you open to a wider world of experience and new opportunities? Then you are welcome to the world's most renowned luxury hotel brand.

 

Our team needs you as our new

Assistant Director of Food & Beverage

 

What you will do:

Every day is different, but you’ll mostly be:

People

• Together with the Director of Food & Beverage, you will direct everyday activity, plan and assign work ensuring you always have the right staffing numbers.
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues.
• Train colleagues to make sure they deliver with compliance and to the standards we expect.
• Drive a great working environment for teams to thrive - linking up departments to create sense of one team.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Recommend or initiate any HR elated actions where needed

 

Guest Experience

• Make sure all food and beverage equipment is in operational condition and regularly cleaned.
• Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.
• Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction.
• Analyze guest insights to identify and meet customer expectations and build on guest loyalty.
• Regularly communicate with guests to ensure expectations are met

 

Responsible Business

• Manage hotel food and beverage marketing programs and participate in and maintain system-wide food and beverage marketing programs and promotions.
• Keep an eye on competitor activity / industry innovation. Together with the Director of Food & Beverage, review and approve menu design and concepts with the Executive Chef.
• Make sure food and drinks are secure and stored safely - always keep stock replenished to minimize waste.
• Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment.
• Other ad-hoc duties - unexpected moments when we have to pull together to get a task done.
• Also serves as manager on duty

 

Financial

• Help prepare the hotel’s annual budget and the setting of departmental goals.
• Monitor budget and control expenses with a focus on food, beverage, and labor costs.
• Working with the catering office, identify additional sales opportunities to enhance revenue.
• Drive promotions that deliver great dining experiences for guests at a good value.
• Make sure credit and financial transactions are handled securely

 

Accountabilities

• This is the “Nr. 2” food and beverage job in a large, luxury convention hotel. Supervises a large number of employees and leaders in multiple major food and beverage outlets and kitchens, and banquet facilities

 

What We need from you:

• 4+ years’ related experience, including management experience
• Bachelor’s degree / higher education qualification in Hotel Management, culinary arts, or related experience needed
• Must speak German and be proficient in English
• Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law

 

What we offer:

• Permanent employment contract
• Competitive compensation package
• Complimentary parking based on availability
• Vacation payment and annual bonus
• Corporate Benefits
• Orientation seminar and intensive training
• Regular development opportunities
• Room for your personal & professional development 
• Exchange and transfer options within IHG
• Worldwide hotel discounts at over 6000 IHG Hotels as well as discounts in their restaurants
• Dry Cleaning allowance
• Regular team events and parties
• A well-balanced and varied buffet and free hot and soft drinks in the staff restaurant

 

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

 

If you don't want to miss out on this excellent opportunity, please submit your application on careers.ihg.com.

 

InterContinental Berlin

Budapester Strasse 2 

10787 Berlin, Germany

 

#TrueHospitality #ihghotelsandresorts #IHGEurope

#gofurthertogether #ihgcareers #ihgberlin #InterContinentalBerlin #bestteamever

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.