Assistant Restaurant Manager

As Assistant Restaurant Manager at IHG Hotel Resorts, you will support the Restaurant Manager in overseeing the day-to-day operations of our F&B outlets. This dynamic and fast-paced role offers an excellent opportunity to grow within a leading hospitality brand while ensuring that our guests enjoy exceptional dining experiences.

Responsibilities

• Support the Restaurant Manager in supervising daily restaurant operations to ensure smooth and efficient service at all times.
• Assist in leading, coaching, and developing team members to create a highly engaged and productive work environment.
• Help drive outlet profitability by upselling, monitoring sales, and contributing to innovative revenue-generating ideas.
• Uphold IHG brand and service standards, ensuring policies, quality benchmarks, and operating procedures are consistently followed.
• Maintain all restaurant areas in a clean, safe, and visually appealing condition.
• Engage with guests, responding quickly to their needs and ensuring their satisfaction throughout their dining experience.
• Assist in preparing staff schedules, coordinating training plans, and managing labor and operational costs in line with budget expectations.
• Collaborate with the wider F&B team to maximize cross-outlet efficiencies and optimize staff resources.

Qualifications

• Previous experience in a supervisory or assistant management role within a restaurant or hotel environment.
• Familiarity with restaurant systems and tools (e.g., OpenTable, POS systems).
• Strong customer focus with the ability to understand and exceed guest expectations.
• Excellent communication and interpersonal skills, both verbal and written.
• Leadership capabilities, with the ability to motivate and support team members.
• Flexibility to work shifts, including evenings, weekends, and holidays.
• Professional appearance, attention to detail, and a proactive attitude.
• Resilience and energy to thrive in a high-pressure, high-paced setting.

What We Offer

At IHG, we genuinely care about people and live our promise of True Hospitality every day. It’s what connects us across all IHG® hotels and roles. Each of our brands delivers True Hospitality in its own unique way, supported by four core service skills:

• True Attitude – Being caring, making a positive impact, and building genuine connections with guests.
• True Confidence – Using your skills and knowledge to assure guests they’re in capable hands.
• True Listening – Understanding guest needs by being attentive and responsive.
• True Responsiveness – Acting quickly and compassionately to deliver memorable service.

There’s so much more to this role than we can list here — it’s about creating memorable guest experiences, doing the right thing, and truly understanding people.

Let me know if you'd like a version tailored for a specific brand tone (like InterContinental vs. voco), or formatted for posting to a job board or careers site.