Baristas/Tea Sommelier
About the job
Discover your journey into the extraordinary.
Your Purpose
The primary responsibility of the Barista is to provide quality and luxurious service to the guests that consistently and effectively reflects the luxurious nature of the company.
Your Impact
* Ensure guest satisfaction by delivering quality beverage experience.
* Possess full knowledge of standard coffees, garnishes and presentations.
* Prepare beverages according to guest preferences and in line with company policy and procedures.
* Possess knowledge on maintenance and deep cleaning procedures of the espresso machine.
* Ensure that personnel assigned to work in the coffee lounge are well trained to ensure good stock control.
* Supervise the coffee lounge bar personnel.
* Monitor inventories and equipment for shortages and damages.
* Keeping self-aware of targets, costs and monitoring procedures.
* Possess job and product knowledge, including knowledge of cocktail recipes, wine lists and bar set-ups.
* Possess full knowledge of current Public Health rules and regulations and always maintain standards.
* Correctly apply the food safety procedures and food quality requirements related to all processes.
* Be aware of all events and activities on the ship and be able to communicate to the guests.
* Ensure compliance with the company alcohol policy.
Your Journey So Far
* Previous experience in a similar position in an International Cruise Company, or in a 5-star hotel/resort with an international bar list.
* Basic knowledge on food safety.
* Communicate effectively with the senior management.
* Possess ability to lead and make decisions.
* Experienced in coaching subordinates.
* Must be cost and quality conscious.
* Adhere to specific scheduled work hours yet be flexible if circumstances require it.
* Experience and/or training in the hospitality field.
* Fluent in written and spoken English. Any additional European language is considered an advantage.
Your Essentials
* Passport, visas, certificates as specified by the company and as required for exit from the port of origin and entry into the destination cruising area.
* Food Safety/HACCP certificate.
At Explora Journeys, we are redefining luxury ocean travel - where discovery, well-being, and a deep respect for the seas come together in harmony.
We seek passionate professionals who share our vision of a more immersive, transformative way to discover the world's most inspiring destinations by sea.
Are you ready to turn your passion into something extraordinary? Join us at Explora Journeys, where an ocean of opportunities awaits. Your journey to the Ocean State of Mind starts here
- Department: Sommelier
The company
MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships!
With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.
In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design.
In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships.
Recruitment Prospects
With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.
This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.
We need motivated and ambitious crew members who work with passion and understand the value of a smile.
Join our team and see how much you can grow!
Baristas/Tea Sommelier
Multiple locations
Full-time, Indefinite
Start Date: