Project Coordinator, Hotel Operations

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

The Project Coordinator, Hotel Ops supports the Operations team with the coordination of projects related to our US vessels and Ocean Cay MSC Marine Reserve while managing key administrative functions for the department to ensure smooth team operations.
This is a hybrid position requiring 3 days per week in the office, in Miami.

Your Impact

* Prioritize and handle sensitive correspondence and inquiries, ensuring that important matters are attended to in a timely manner.
* Support the planning and execution of Operations projects, coordinating tasks both shipboard and shoreside.
* Support with budget tracking and expense reporting for the Operations department.
* Maintain databases and project documentation to ensure accurate record-keeping.
* Assist in tracking key performance indicators (KPIs) and compiling regular reports.
* Communicate with stakeholders across different teams, offices, and functions to support project alignment and execution.
* Organize meetings, prepare agendas, and document key takeaways.
* Prepare, edit, and proofread documents, presentations, and other materials for internal meetings and reports.
* Coordinate travel arrangements for team members, including flights and accommodations
* Support onboarding for new team members by facilitating training schedules, system access, and general orientation
* Handle general administrative duties to support the team's efficiency.

Your Journey so far

* Experience in project coordination, administration, or a related role.
* Strong organizational skills with the ability to manage multiple tasks and priorities.
* Excellent communication skills and attention to detail.
* Proficiency in Microsoft Office Suite and project management tools.
* Previous experience in the travel, hospitality, or cruise industry is a plus.
* Experience supporting senior executives, particularly in operations or a related field, is highly desirable.

Your Essentials

* US Passport or US Permanent Resident
* MSC Cruises is an E-Verify employer

MSC Cruises USA is an equal opportunity employer that complies with all applicable federal, state, and local laws, rules and regulations. It is our policy to employ and promote qualified candidates without discrimination on the basis of race, color, sex, age, origin, sexual orientation, marital status, disability or any other characteristic protected by law. Our hiring decisions are based solely on merit, qualifications and business needs.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here