Booking Agent - Albania
About the job
Restel is the multinational reservation center of the Hotusa Group that markets more than 125,000 hotels worldwide and works with over 15,000 clients across 5 continents.
Our headquarters are located in Madrid, and we also have offices in Barcelona, Coruña, Chantada, Dubai, Paris, and Porto. In addition, our commercial team is distributed globally: Belgium, United Kingdom, Argentina, Mexico, Colombia, Brazil, United States, India, and China.
We believe that a company’s success lies in the development of talent and the motivation of its people. That’s why we are looking for individuals who are passionate about their work and eager to grow with us.
We are looking for a: Reservations Agent for our Porto offices
- Handling incoming calls
- Quoting requests
- Monitoring reservations
- Confirmations, modifications, sales status, and closures
- High School Diploma – Hospitality and Tourism
- Minimum experience related to internships
- Languages:
- English – Advanced level
- Italian– Advanced level
- Experience in the sector will be valued
At Restel, you will be part of a leading company in the travel sector, continuously growing and expanding globally, with a strong commitment to professional development.
In addition, you will enjoy the following benefits:
50% discount on our luxury hotels
Discounts of up to 50% in our 4*/5* hotels worldwide and up to 20% for family membersThe Power Business School training
100% free and unlimited access to all courses (MBA, digital, IT, soft skills, etc.)Language training
Access to language courses both in-person and onlineEmployee Club access
Discounts and perks across leisure, technology, sports, fashion, and moreFree hotel nights
Through the referral program—recommend someone who gets hired and earn free hotel nights
- Department: Reservations
About you
- Languages required: English and Italian.
The company
Somos una cadena de establecimientos de 4* y 5* con ubicaciones estratégicas en las ciudades más importantes entre las que se encuentran las principales capitales. Actualmente, contamos con más de 200 hoteles que operan bajo nuestras distintas marcas entre las que se encuentran Eurostars Hotels, Aurea Hotels, Exe Hotels, Ikonik Hotels y Crisol Hotels. Recorrer las instalaciones de cualquiera de nuestros hoteles significa descubrir un universo de espacios de cuidado interiorismo y mimada decoración, donde vanguardismo y tradición se funden para dar lugar a establecimientos cálidos y acogedores. En ellos, nuestros huéspedes sienten el confort del propio hogar, sin renunciar a las ventajas y comodidades de las más modernas instalaciones y los equipamientos tecnológicos de última generación.