ROBINSON CALA SERENA
Posted
Assistant Front Office Manager (m/f/d) in Mallorca
About the job
First impressions count, especially for our ROBINSON guests. As Assistant, you support together with the Front Office Manager the reception area at the club and simultaneously, you have a talent in organisation, able to motivate others and are a manager for quality. Along with your team, you make sure that nothing goes amiss with our guests from arrival to departure time. Not only do you hold everything together behind the scenes, at the same time, you are the bright face in the foreground.
ABOUT THE JOB
- You ensure optimal quota utilisation in the absence of the manager
- You coordinate the arrival and departure as well as the check-in and check-out of guests.
- You process reservations and enquiries
- You support the organisation of events and functions
- You ensure that everything runs smoothly at reception and in the back office
- You work closely with other departments and support them
- Free Accomodation and free board
- You will be able to enjoy the culinary delights together with our guests and use all the club’s facilities. OUR OFFER Living and working at a holiday destination An exceptional working atmosphere in a great team Free accommodation and catering Use of all club facilities incl. guest restaurant Career opportunities and regular training Secure employment abroad (including insurance)
- Department: Reception
About you
ABOUT YOU
- You have completed training as a hotel specialist
- You have experience at the reception desk in the upscale hotel industry
- You have initial management experience
- You have knowledge of a hotel reservation system
- You enjoy dealing with guests
- Languages required: English and German. Spanish is a plus
The company
The TUI Group is the world’s number one in the tourism business. The Group’s hotel portfolio includes premium-market ROBINSON Clubs that are well known for their exclusive surroundings and special atmosphere and the all-inclusive club brand TUI MAGIC LIFE. This is due to the very innovative holiday concept we have designed, how warmly we treat each other and our guests, and especially because of our employees. They have continued in keeping the ROBINSON success story going, which began nearly 50 years ago, in over 40 extraordinary locations around the world. It is only because of them that ROBINSON is able to call itself the German market leader for club holidays in the premium segment.
The all-inclusive club brand TUI MAGIC LIFE offers the widest range of all-inclusive holidays on the German market. The wide range of sports and entertainment options ensure that families, singles, couples and groups enjoy a variety-filled holiday at no extra cost. All 15 clubs are currently located directly by the sea and each has a different profile and focus.
