Assistant Laundry Manager

Position Summary:
Supervise daily operation of the laundry.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Assistant Laundry Masters are a vital part of the management of the shipboard laundry facilities. He/she must possess an adequate degree of technical proficiency; the ability to lead, manage and direct the crew members working in the laundry, assess methods and procedures, knowledge of equipment and supplies, and exercise good judgment on any corrective program.
-The Assistant Laundry Master is accountable to the Laundry Master and ultimately the Executive Housekeeper for the day-to-day supervision of the shipboard laundry facility
-The Assistant Laundry Master must have the ability to problem solve any operational issues or guest related situations.
-He/she must ensure the needs of the operation are met from a laundry perspective, including but not limited to bed linens ad towels for housekeeping, tablecloths and napkins for Food & Beverage and uniform washing, ironing, and dry cleaning for all crew, staff and officers.
-Liaise with Laundry Master, Executive Housekeeper and Facilities Manager to proactively maintain equipment as part of a preventative maintenance program, while ensuring any necessary repairs are completed in a timely manner.
-Coordinates with all divisions to ensure proper sorting of the linen before it gets to the laundry. Linen must be free of garbage and sorted by color.
-Assist Laundry Master in checking finished product at the end of each cycle to ensure that the desired result is achieved.
Inspect dryers on a daily basis to ensure that they are free of lint and that they are operating within the correct temperature range.
-Coordinates with the Laundry Master to ensure daily inspections take place to ensure that all equipment are operating at optimum capacity and that water is at maximum temperature.
-When assigned by the Laundry Master, submit a copy of daily inspection report sheet to Executive Housekeeper and First Engineer.
-Coordinate cleaning of Non Logo uniform between Linen keeper and crewmember (there will be no charge if the item to be cleaned is verified by the Laundry Manager as a bone fide uniform item).
-All problem resolutions in the laundry must be directed to the Laundry Master and then escalated to the Executive Housekeeper as needed. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction.
-Oversees the setting of formulas and cycles for types of linen and types of soil.
-Make sure all workers keep areas and equipment clean, sanitized and organized.
-Other duties may be assigned.
-Understand and can apply in work practices environmental policies and procedures concerning such functions as collection, sorting and disposal of solid wastes and use of chemicals associated with cleaning, dry cleaning and laundry operations.
-Know and follow all SQM policies.
-All shipboard employees must by physically able to participate in emergency life saving procedures and drills. Full use/range of motion of arm and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency requiring the lowering of a life boat.

Hiring Requirements:
High school or equivalent. A minimum of two years of related experience and/or training in the laundry field; or equivalent combination of education and experience.

Language Requirements:
Ability to read and interpret English language documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear; and taste or smell. In the event of an emergency the employee may be required to sit, stoop, kneel or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.