LEAD SHORE EXCURSIONS
About the job
The Lead Shore Excursions must have a dynamic outgoing demeanor with a passion for delivering industry leading service while demonstrating exemplary skills. This role establishes and drives a positive working environment and focuses on the Guest Experience while operating with optimum Safety in all activities with our guest and fellow colleagues in mind. This position specializes in supervising the Shore Excursions activities such as zipline, kayak, wave jet, and the staff that operate in these areas. Leading by example and supervising at the Front of House this is a position that requires exemplary customer engagement. Must be able to respond to any type of emergency and perform lifesaving procedures and remain calm to coordinate further assistance.
- Department: Guest Relations
About you
See Description
- Language required: English.
The company
Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.