Security Manager
About the job
SECURITY MANAGER
San Clemente Palace Venice – www.sanclementepalace.it
Awarded “Best Hotel in Venice” and ranked among the Top 20 Hotels in the World by Condé Nast Traveller (2025), this majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites – including the largest and most exclusive suite in Venice.
Annual art installations rotate throughout the property in conjunction with the Venice Biennale. Inside, the hotel seamlessly blends contemporary style with Renaissance influences, boasting six-meter-high ceilings, wide corridors, grand staircases, and intricate details such as terrazzo floors, silk-covered walls, and Murano glass chandeliers, making it one of Europe’s premier hotels for art exhibitions.
Serenity permeates the hotel’s exclusive environment, enhanced by the heated outdoor pool, tennis court, jogging paths, pitch & putt golf course, and a fully equipped kids’ club – ensuring an unforgettable stay.
The hotel’s proximity to St. Mark’s Square, its exceptional culinary offerings, and its unique combination of indoor and outdoor venues invite guests to create truly memorable experiences.
As we prepare for our imminent reopening, we are seeking a Security Manager to join our Security Team.
Role Description
As Security Manager, you will oversee all security operations to ensure the safety and protection of our guests, employees, and property across the island. You will lead the Security team, implement security procedures, manage emergency protocols, and collaborate with all hotel departments to uphold the highest standards of safety within a luxury environment.
Your main responsibilities will include:
• Supervising, training, and leading the Security team
• Implementing and maintaining security procedures, protocols, and emergency plans
• Monitoring the safety of guests, staff, assets, and facilities across the island
• Conducting regular patrols, inspections, and risk assessments
• Ensuring compliance with local regulations and internal policies
• Managing CCTV systems, access control, and incident-reporting processes
• Responding promptly to emergencies, incidents, and guest concerns
• Coordinating with external authorities when necessary
• Preparing detailed reports on incidents, risks, and security performance
• Supporting VIP arrivals, high-profile events, and sensitive operations
• Providing ongoing safety training for hotel employees
• Ensuring a discreet, professional, and guest-focused security presence
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel
- • Accommodation, meals, uniform, and on-property benefits
- • A leadership role within one of Europe’s most prestigious luxury properties • Opportunity to work in a unique, historical, and culturally rich environment • Competitive compensation • Professional development and safety training programs • A dynamic, supportive, and international team environment
- Department: Security
About you
What We’re Looking For
• Previous experience as Security Manager or senior Security Officer in luxury hospitality or a comparable high-standard environment
• Strong leadership, communication, and crisis-management skills
• Solid understanding of safety regulations, risk prevention, and emergency protocols
• Ability to remain calm, professional, and solution-oriented in high-pressure situations
• High ethical standards, discretion, and integrity
• Excellent organizational and decision-making abilities
• Familiarity with security systems (CCTV, access control) and incident reporting
• Fluent in English and Italian (additional languages are a plus)
• A guest-focused approach with strong interpersonal skills
Additional Information
• Location: Venice, Italy – Based on San Clemente Island, Venice (daily boat transfers required)
• Type of work: Full time
• Flexible schedule including weekends, holidays, and peak periods
• You must possess the legal right to work in Italy
- Languages required: Italian and English.
The company
One of Italy’s most enchanting secrets, San Clemente Palace Venice is a city resort located on its own island in the Venice lagoon, just 10 minutes from San Marco Square via the hotel’s complimentary boats, awarded ‘Best Hotel in Venice’ and ranked among the Top 20 Hotels in the World by the Condé Nast Traveller Readers’ Choice Awards 2025.
A tranquil sanctuary on the doorstep of Venice, San Clemente Palace Venice is one of Italy’s most enchanting secrets. The stately resort immerses guests in the drama, glamour, and heritage of Venice. The 900-year-old landmark property is comprised of a series of beautifully restored monastery buildings, as well as a 12th century chapel, and nearly 6 acres of ancient gardens, courtyards and terraces boasting breathtaking views of the city on the horizon.
San Clemente Palace Venice has 32 special and 34 junior suites, and 130 luxury rooms in which Venetian decorations blend with legacy design elements, while typical high Venetian ceilings create a sense of home. San Clemente Suite is selected as the “Europe's Leading Hotel Suite” in 2018.
The hotel features three bars and three special restaurants, including a signature restaurant with terraces overlooking the lagoon. San Clemente Palace Venice’s executive chef masterfully creates epicurean aquarelles beyond expectations that depict delicacies from the Adriatic Sea, and culinary inspirations of modern Venetian and East Mediterranean origin.
San Clemente PalaceVenice also features the Europe’s Best Hotel Spa 2019 award winner Merchant of Venice SPA. The unique spa experience offers a luxurious couples suite, and indulgent wet area with sauna, steam bath and showers, together with a hair salon.
The hotel’s heated outdoor swimming pool is the ideal location for a refreshing break during the entire season. The hotel also features a great range of fitness facilities, 1,500-metre jogging path through the centuries-old park, the pitch-and-putt course and the tennis court.
