Guest Floors Supervisor

Shangri-LaBoracay

Located in the country’s premier beach destination, Shangri-LaBoracay is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beachfront; and a thriving ecosystem of diverse flora and fauna. Within the resort, guests may find a tranquil escape in Chi, The Spa.

As a Guest Floors Supervisor, we rely on you to:

• Ensurethe cleanliness and timely release ofguest rooms for occupancy
• Coordinate with Rooms Control prior to releasing of rooms for check-in
• Supervise and train Housekeeping room attendants
• Ensure friendly, efficient, and customer-orientedservice in a clean and orderly environment.
• Provide a best-fit solution to fulfill the customer's needs
• Assist in enhancing the guest satisfaction scores of the hotel

We are looking for someone who:

• Experienced in an international hotelwith the same capacity.
• Strong background in Housekeeping Operations
• A self-starter must be guest-oriented, with an eye for details, has initiative and anticipation.
• Oral and Written Fluency inboth Englishand Filipino. Knowledge of other foreign languages is an advantage.
• A graduate of Hospitality Management/ International Management or any related course.

If you are the right person, what are you waiting for? Click the apply button now!