Front Office Agent (m/f/d), Winter Season, December 2026 - March 2027
About the job
Join Our Team at The Alpina Gstaad
At The Alpina Gstaad, we redefine the meaning of Swiss luxury and hospitality. Nestled in the heart of the breathtaking Bernese Alps, our five-star hotel is a haven of authenticity, elegance, and refinement. Combining traditional alpine charm with contemporary sophistication, The Alpina Gstaad is more than just a destination-it is an experience where nature, culture, and luxury harmoniously converge.
Since opening our doors, we have earned an international reputation for delivering exceptional service, personalized attention, and creating memories that last a lifetime. As a proud ambassador of Swiss values such as precision, discretion, and warmth, we welcome guests from all over the world to discover the unparalleled beauty and charm of Gstaad.
Our team is at the core of our success. We are committed to fostering a workplace where motivated, talented individuals can thrive and contribute to unforgettable guest experiences. Discover the roles currently available below and take the next step in your professional journey with us.
* Passion for luxury hospitality and the commitment to deliver excellence in all areas
* Completed training/degree in hospitality or equivalent qualification
* First experience in 5-star hospitality
* Enjoyment in dealing with guests
* Complete discretion
* Organized and meticulous work ethic
* Reliability, willingness to take responsibility
* Excellent interpersonal skills with a warm, authentic, and professional presence
* Very good English skills as the company language
* Additional knowledge of German and/or French is highly desirable; any other language is a clear advantage
* Enjoyment of collaborating in a dynamic, challenging environment
At The Alpina Gstaad, we redefine the meaning of Swiss luxury and hospitality. Nestled in the heart of the breathtaking Bernese Alps, our five-star hotel is a haven of authenticity, elegance, and refinement. Combining traditional alpine charm with contemporary sophistication, The Alpina Gstaad is more than just a destination-it is an experience where nature, culture, and luxury harmoniously converge.
Since opening our doors, we have earned an international reputation for delivering exceptional service, personalized attention, and creating memories that last a lifetime. As a proud ambassador of Swiss values such as precision, discretion, and warmth, we welcome guests from all over the world to discover the unparalleled beauty and charm of Gstaad.
Our team is at the core of our success. We are committed to fostering a workplace where motivated, talented individuals can thrive and contribute to unforgettable guest experiences. Discover the roles currently available below and take the next step in your professional journey with us.
* Passion for luxury hospitality and the commitment to deliver excellence in all areas
* Completed training/degree in hospitality or equivalent qualification
* First experience in 5-star hospitality
* Enjoyment in dealing with guests
* Complete discretion
* Organized and meticulous work ethic
* Reliability, willingness to take responsibility
* Excellent interpersonal skills with a warm, authentic, and professional presence
* Very good English skills as the company language
* Additional knowledge of German and/or French is highly desirable; any other language is a clear advantage
* Enjoyment of collaborating in a dynamic, challenging environment
- Department: Reception
About you
* Passion for luxury hospitality and the commitment to deliver excellence in all areas
* Completed training/degree in hospitality or equivalent qualification
* First experience in 5-star hospitality
* Enjoyment in dealing with guests
* Complete discretion
* Organized and meticulous work ethic
* Reliability, willingness to take responsibility
* Excellent interpersonal skills with a warm, authentic, and professional presence
* Very good English skills as the company language
* Additional knowledge of German and/or French is highly desirable; any other language is a clear advantage
* Enjoyment of collaborating in a dynamic, challenging environment
* Completed training/degree in hospitality or equivalent qualification
* First experience in 5-star hospitality
* Enjoyment in dealing with guests
* Complete discretion
* Organized and meticulous work ethic
* Reliability, willingness to take responsibility
* Excellent interpersonal skills with a warm, authentic, and professional presence
* Very good English skills as the company language
* Additional knowledge of German and/or French is highly desirable; any other language is a clear advantage
* Enjoyment of collaborating in a dynamic, challenging environment
- Language required: English. German and French are a plus
The company
A new icon in the exclusive, discrete and cosmopolitan Swiss resort of Gstaad, The Alpina Gstaad five-star superior hotel has single-handedly redefined luxury and Alpine chic. This is no ordinary hotel, it is a unique establishment where authenticity combines with Swiss refinement to create an Alpine experience like no other. A jewel of the Swiss hotel industry, The Alpina Gstaad has been receiving outstanding distinctions since it opened in December 2012. Beyond The Expected...
