Food & Beverage - Bar Staff
About the job
Position: Food and Beverage Team Members
Department: The Oystercatcher
Reports to: Bar Manager
About the Role
Food and Beverage Team Member in a luxury five-star hotel, will deliver exceptional service across our dining outlets, ensuring every guest enjoys a memorable and high-quality experience. You will play a key role in creating a welcoming atmosphere, providing attentive service, and maintaining the highest standards in line with the hotel’s brand.
Key Responsibilities
- Deliver warm, attentive, and personalised service across all guest touchpoints.
- Present menus, answer questions, and guide guests through offerings with confidence and clarity.
- Support proactive guest engagement, anticipating needs and ensuring a positive dining experience.
- Address guest requests promptly, escalating to supervisors when required.
- Assist with table setup, service flow, and clearing in alignment with service standards.
- Support the delivery of food and beverages, ensuring accuracy, timeliness, and presentation consistency.
- Maintain the dining area’s cleanliness, ambience, and readiness throughout service periods.
- Assist in restocking service stations, linens, and operational supplies.
- Assist with reservation flow, seating coordination, and communication with the front desk as needed.
- Work collaboratively with the kitchen and bar teams to support smooth service transitions.
- Follow daily checklists, SOPs, and operational requirements to maintain consistent service quality.
- Adhere to all food hygiene, safety, and allergen protocols.
- Maintain strong knowledge of standards relating to service etiquette and responsible alcohol service.
- Ensure all service equipment and areas meet hygiene and cleanliness expectations.
- Work closely with supervisors and managers to support service priorities.
- Participate in pre-service briefings to stay informed of specials, menu changes, and key service notes.
- Support colleagues as needed to uphold a cohesive, high-performing team environment.
- Number of positions: 2
- E 15.50 per Hour
- Meals on Duty, Uniforms, Active Social Club with an event each month, Discounted Gym membership, Wellness , Bike to work Scheme. Discounts with the company's sister properties in Galway.
- Department: Bar
About you
Required Experience & Skills
- Previous experience in Food & Beverage service, ideally within a luxury or high-end hospitality environment.
- Strong communication skills with a positive, guest-focused mindset.
- Good knowledge of food and beverage service standards
- Ability to work effectively in a fast-paced, service-driven environment.
- High attention to detail and commitment to maintaining service standards.
- Flexibility to work shifts, including evenings, weekends, and holidays
- Willingness to learn, take direction, and grow within the food and beverage team.
- Eligibility to work in Ireland.
This Job Description will be reviewed and updated on an annual basis with Director of Food and Beverage
- Language required: English.
The company
The Hawthorn by Galway Bay | Ireland’s Newest 5-Star Hotel
Co. Galway | Full-Time | Opening Leadership Appointment
A rare opportunity to shape the guest journey at a 5-star luxury hotel on Ireland’s west coast. A member of The Leading Hotels of The World.
About The Hawthorn by Galway Bay
Poised on the edge of Galway Bay where land meets sea, The Hawthorn by Galway Bay is positioned to be Ireland’s newest 5-star hotel, a destination designed by nature and refined by you nestled along the Wild Atlantic Way. Surrounded by native hawthorn trees and perched beside an 18-hole championship golf course, The Hawthorn by Galway Bay features 114 meticulously designed bedrooms, 47 of which are suites, a beautiful spa with wellness spaces, destination dining, and panoramic views of the Atlantic coast.
