INTERNSHIP - Assistant F&B Director
About the job
The Hoxton, Brussels is our first hotel in Belgium, occupying a brutalist-style tower building and the former European headquarters of IBM. It features 198 rooms of various sizes, a lofty double-height lobby, a bar, a coffee bar, a Peruvian-inspired restaurant - Cantina Valentina, a rooftop bar – TOPE - that offers stunning views across the city, and The Apartment, our unique meetings & events concept.
What you'll do...
- Assist the F&B department with daily administrative tasks
- Help cover service when necessary (increase of activity, sickness, etc.)
- Help the operational team by creating the SOP according to the needs and requests of the managers
- Understand the needs in terms of staff according to the days/events/trainings
- Be the link between the hotel and the “Occasionnels” (extras, students and flexi) and communicate their shifts on a weekly basis via Strobbo.
- Help managers in different projects
- Distribute the uniforms and maintain the stock and initiate the ordering process when the stock is too low.
- Create, update and communicate food and drink bibles, new menus and tastings
- Help the hostesses if necessary
- Know how to use the different tools (Sevenrooms, Micros, etc.)
- Analyze and respond to customer comments (Trip Advisor, Google review, etc.)
- Create and collect information in order to establish various reports
- Be the Micros referent (Micros champion)
- Track labor costs
- Assistance in the preparation of schedules via Strobbo
- Participation and animation of team briefings
- Purchase orders and tracking
- Participation in end-of-month inventories
- Collateral
- Assistance in creating and updating menus
- Management of Sevenrooms with F&B Reservation Agent
- Creation and monitoring of various F&B projects
- Department: F&B Management
About you
What we're looking for...
- Individuals. You’re looking for a place where you can be you; no clones in suits here
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
- You’re not precious. We leave our egos at the door and help get things done
- You’re up for doing things differently and trying (almost) everything once
- If we got stuck in a lift together we’d have a good time and share a few laughs
- You want to be part of a team that works hard, supports each other and has fun along the way
What’s in it for you…
- 550€/month
- Reimbursement of transport cost 80%
- Food on us during your shift
- Enjoy a free night at The Hoxton and a meal for two when you first start with us
- Excellent discounts across the global Ennismore family for you and your nearest and dearest
- Language required: English.
The company
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart, Join us and become a Heartist®.