Host/Hostess

About the job

Your Mission, Should You Choose to Accept It…


As a Host/Hostess at The Social Hub, you're the first smiling face our guests see, and the one who sets the tone for everything that follows. You’re a natural connector, welcoming everyone with warmth, managing the guest flow with grace, and keeping things running smoothly from entrance to table. Whether it’s handling reservations, coordinating with the service team, or remembering a regular’s favourite spot, your role is all about making people feel seen and valued.


You'll work closely with a dynamic team in a buzzing hospitality environment, where every day brings new faces and new energy. If you thrive in a fast-paced setting, love to meet people, and know how to keep cool under pressure, this is your moment to shine.


In Case You Don’t Know Who We Are


Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.


What You’ll Do



  • Greet every guest with a warm, genuine welcome and manage the entrance area with confidence

  • Handle reservations across phone, email, and booking systems, including modifications and special requests

  • Coordinate guest seating with the FOH and kitchen team to ensure a smooth, timely flow

  • Monitor wait times and guest needs, offering thoughtful solutions when necessary

  • Keep the host stand, menus, and entrance area neat and welcoming at all times

  • Assist with service tasks like coat check, birthday setups, and light floor support during busy times

  • Be the voice and vibe of the venue, informing guests about menus, specials, and upcoming events

  • Share guest feedback and preferences with the team during briefings to enhance the experience


What You’ll Have



  • At least 6 months experience in a guest-facing hospitality role, ideally in a restaurant or hotel

  • Confidence using digital booking systems and managing guest queues

  • A warm, polished presence that represents the tone and style of the venue

  • Clear communication skills in person, on the phone, and via email

  • Ability to stay calm and collected during peak hours and high-volume moments

  • Team-first attitude, willing to jump in and support wherever needed

  • Fluent in English; other languages are a bonus


What We Offer: 



  • The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future

  • The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like  and the  to create meaningful change

  • The chance to learn and grow in your role with the potential for future growth

  • Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!

  • A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff


Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are. 

The company

The Social Hub is a diverse community where people come to learn, stay, work, and play – previously known as The Student Hotel. Designed to create meaningful, fun experiences, The Social Hub is your neighbourhood hub to discover, do better and make an impact; it's your space to call home. Whether you're a local, traveller, student or professional, The Social Hub connects you with passionate people from all walks of life to meet, share ideas and experiences and stay true to your purpose. And it all happens under one hub. You'll find hotel rooms, coworking and event spaces, restaurants and bars, a gym, lounges – everything that brings people together. Founded in 2012, TSH is headquartered in Amsterdam and has 650 employees. With over 11,000 rooms in Europe both open and under development, TSH aims to offer a unique experience to its community of international guests.
As of today, The Social Hub is operating in 16 European locations: two hotels in Amsterdam and one in Barcelona, Toulouse, Madrid, Berlin, The Hague, Delft, Vienna, Groningen, Eindhoven, Maastricht, Rotterdam, Paris, Florence and Bologna. The Social Hub’s total locations amount to 25 hotels, with 18 currently open and seven more opening in Lisbon, Porto, Rome San Lorenzo, Florence Belfiore, Turin, San Sebastian, and Glasgow by 2025.

Redefining hybrid hospitality since 2012, TSH sets standards on a global scale. Offering a community driven, socially inspired hotel concept with student accommodation, as well as long and short hotel-stay options, eat & drink, gym and rooftop bar facilities and coworking for every demographic, the company’s success is unprecedented. With 16 hotels in 6 countries and plans to open at least 3 more locations each year until 2026, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play. Thanks to an exceptional international team of changemakers, our one goal is to make society a better place for everyone.  

Where people come together, committed to providing the best space, experience and coworking space for our community and even more so, the people who work for TSH. With everything from mental health support to leadership training and more, we are there to help you grow as much as we do as a company. We promote a workplace where society comes together to do better and we do this no matter the age, gender, sexual orientation, ethnicity, and national origin. Your fascinating characteristics is what make us different, so come as you are.

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Host/Hostess

Glasgow, United Kingdom

Full-time, Indefinite

Start Date:

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