Membership Intern (Extracurriculare)
About the job
Your Mission, Should You Choose to Accept It
Rome is buzzing and our membership spaces are right at the heart of it. As our Membership Intern, you’ll be one of the first faces people see and the reason they want to come back. From welcoming new members to showing future ones around the hub, you’ll help turn curious visitors into part of the community. You’ll learn how our spaces run day to day while helping members make the most of everything The Social Hub Rome has to offer.
Some days you’ll be chatting with members over coffee. Other days you’ll be guiding tours, helping organize events or sharing your favourite spots in the city with guests. No two shifts look the same and that’s exactly the point.
If you enjoy meeting people, love a lively atmosphere and want to learn the ins and outs of hybrid hospitality, you’ll feel right at home here.
In Case You Don’t Know Who We Are
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
What You’ll Do
- Welcome members and guests into the membership space and make them feel at home from the moment they walk in
- Lead tours of the hub and introduce future members to everything we offer
- Support member onboarding and help new members settle into the community
- Share insider tips about Rome’s best spots for food, culture, shopping and nightlife
- Help answer membership enquiries and explain our different membership options
- Assist with emails, offers, bookings and membership-related admin tasks
- Keep the membership areas organized, welcoming and ready for the next shift
- Support community events and help bring our vibrant member community to life
What You’ll Have
- You are currently enrolled at a university within the EU
- You are studying Hospitality, Business, Marketing, Sales or a related field
- You bring a positive, hands-on attitude and enjoy meeting new people
- You are organized and comfortable juggling different tasks throughout the day
- You enjoy both teamwork and taking initiative when needed
- You are fluent in Italian and English. Extra languages are always a plus
- You are available for a full-time internship of 40 hours per week for 6 months
What We Offer
- The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future.
- The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change
- The chance to learn and grow in your role with the potential for future growth.
- Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
- A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff.
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
- Department: Other
The company
The Social Hub is a diverse community where people come to learn, stay, work, and play – previously known as The Student Hotel. Designed to create meaningful, fun experiences, The Social Hub is your neighbourhood hub to discover, do better and make an impact; it's your space to call home. Whether you're a local, traveller, student or professional, The Social Hub connects you with passionate people from all walks of life to meet, share ideas and experiences and stay true to your purpose. And it all happens under one hub. You'll find hotel rooms, coworking and event spaces, restaurants and bars, a gym, lounges – everything that brings people together. Founded in 2012, TSH is headquartered in Amsterdam and has 650 employees. With over 11,000 rooms in Europe both open and under development, TSH aims to offer a unique experience to its community of international guests.
As of today, The Social Hub is operating in 16 European locations: two hotels in Amsterdam and one in Barcelona, Toulouse, Madrid, Berlin, The Hague, Delft, Vienna, Groningen, Eindhoven, Maastricht, Rotterdam, Paris, Florence and Bologna. The Social Hub’s total locations amount to 25 hotels, with 18 currently open and seven more opening in Lisbon, Porto, Rome San Lorenzo, Florence Belfiore, Turin, San Sebastian, and Glasgow by 2025.
Redefining hybrid hospitality since 2012, TSH sets standards on a global scale. Offering a community driven, socially inspired hotel concept with student accommodation, as well as long and short hotel-stay options, eat & drink, gym and rooftop bar facilities and coworking for every demographic, the company’s success is unprecedented. With 16 hotels in 6 countries and plans to open at least 3 more locations each year until 2026, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play. Thanks to an exceptional international team of changemakers, our one goal is to make society a better place for everyone.
Where people come together, committed to providing the best space, experience and coworking space for our community and even more so, the people who work for TSH. With everything from mental health support to leadership training and more, we are there to help you grow as much as we do as a company. We promote a workplace where society comes together to do better and we do this no matter the age, gender, sexual orientation, ethnicity, and national origin. Your fascinating characteristics is what make us different, so come as you are.