Senior Waitress
About the job
Main Responsibilities
Provide professional, attentive, and personalized service to guests.
Take and process orders accurately, ensuring timely delivery of food and drinks.
Supervise and support junior waiters, ensuring service standards are maintained.
Handle customer inquiries, complaints, and special requests in a professional manner.
Coordinate with the kitchen and bar to ensure smooth service flow.
Ensure tables are properly set and maintained throughout service.
Maintain high standards of hygiene, cleanliness, and presentation.
Assist in training new staff members.
Monitor stock levels of service items (e.g., cutlery, glasses, napkins).
- Number of positions: 8
- Department: F&B service
About you
Proven experience in a similar role (hospitality/restaurant environment).
Excellent communication and customer service skills.
Strong organizational and multitasking abilities.
Ability to work under pressure in a fast-paced environment.
Leadership and team management skills.
Good knowledge of food, beverages, and service standards.
- Languages required: English and Portuguese. French and Italian are a plus
The company
The Vila Baleira Hotels & Resorts Group manages and operates six hotels on the islands of Porto Santo and Madeira.
Having been in existence for 25 years, Vila Baleira Hotels is now recognised for the hospitality of its staff and the quality of its services.
Porto Santo Island
- Vila Baleira Porto Santo
- Vila Baleira Suites
- Vila Baleira Village
- Legacy Ithos
Madeira Island
- Vila Baleira Funchal
- Vila Baleira Residence
For more information about Vila Baleira Group, visit www.vilabaleira.com
