Guest Service Agent
Guest Service Agent

Villa Park

Posted

Guest Service Agent

About the job



Company Description

Located in South Ari Atoll, less than 20 minutes from Velana International Airport by domestic flight. With spectacular azure lagoons and dense jungle at its core, Villa Park is a magical isle open for exploring. Each day invites a sense of escape with exceptional diving, playtime pursuits and secret dining experiences.



Job Description

  • Summary
    The Guest Service Agent drives guests to and from various local locations per requests from various hotel departments. They provide assistance and support to the front desk as needed.

    Essential Job Functions
    •    Pick up and deliver guests to various local locations as scheduled by the Guest Service
    •    Familiarize guests with points of interest, restaurants, activities, and resort facilities while transporting guests 
    •    Know about all daily resort functions, locations, and times for appropriate guest direction
    •    Maintain constant communication with Front Desk for itinerary changes and guest requests
    •    Check inside and out of vehicles for cleanliness 
    •    Clean inside and outside of vehicles when needed 
    •    Check all essential fluids including oil and brake fluid and check the tire pressure
    •    Report any problems with the vehicles to Guest Services Manager
    •    Fill out vehicle maintenance checklists as directed
    •    Report all accidents accurately filling out incident reports immediately
    •    Assist Bell Desk in locating lost baggage through airlines and guest services desk at airport
    •    Drive safely at all times
    •    Other duties as assigned 




Qualifications

•    High School Diploma or high school equivalent preferred 
•    1 year of guest / customer service skills preferred 



Additional Information

About you

See Description
  • Language required: English.

The company

Escape to an exotic world of breathtaking possibility, where adventure and relaxation are equally within reach. At Villa hotels and resorts – a flowering jewel among Maldives family hotels – every moment is free to shape into your personal version of paradise. Cruise along our stunning sapphire lagoons by jet-ski, canoe, windsurf or catamaran. Explore the spectacular local scenery and unique Maldivian culture with excursions to neighbouring islands. Or, simply let the ocean breeze caress you to sleep as you sway gently in your hammock. From invigorating activities to precious tranquillity, our Maldives fun island resort will captivate the heart with extraordinary experiences and unforgettable memories.

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Guest Service Agent

Maldives

Full-time, Indefinite

Start Date:

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