Gstaad Palace

Posted

Groups & Events Coordinator

About the job

With over 90 rooms and suites, 5 restaurants, 2 bars, and a legendary nightclub, the Gstaad Palace is an internationally renowned 5-star luxury hotel. Five conference rooms—including a ballroom ranging from 21 to 240 m²—complement the outstanding offerings. The hotel is privately owned by the Scherz family and remains one of the last traditionally family-run grand hotels—a true Swiss landmark.

Your Responsibilities

Act as the interface between various departments
Support the planning and coordination of events, including alignment with internal departments and external partners
Organize materials and technical equipment required for events and provide on-site operational support
Record, verify, and update information in the hotel PMS (Protel)
Conduct site inspections and property tours
Prepare and follow up on offers
Monitor contracts and pro forma invoices
Handle room reservation requests for group bookings
As part of the Commercial Team, contribute to all strategic initiatives in the Sales & Marketing domain

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What We Offer An exciting role in a two-season hotel, offering a balance between varied work schedules and recovery periods due to the hotel’s seasonal operation Full integration into the Sales & Marketing division, including participation in all strategically relevant topics Attractive employment conditions, support for further education, and internal training opportunities Personalized career planning and numerous development possibilities A mountain region that makes dreams in nature and sports come true A workplace where tradition and family values are lived every day
Department: Event

About you

What Sets You Apart

Completed training in hospitality and initial experience in a comparable position within upscale hotels
Professional expertise, creativity, attention to detail, and a strong sense of quality
Structured and well-organized working style
Strong interest in collaborative, team-oriented work
Excellent German and English skills; knowledge of French and Italian is a plus

The company

Gstaad’s landmark is run by the third generation of the family and has skilfully combined contemporary glamour with alpine cosiness for more than 100 years.

Attractive career prospects are also regularly on offer where guests enjoy an extensive range of leisure activities surrounded by stunning scenery.

With its cultural mix of more than 300 employees in the winter, 200 in the summer and approximately 40 permanent employees, the Gstaad Palace is the largest luxury hotel in the region. The informal atmosphere is not just valued by our guests, our employees are like one big family, too. We place great importance on supporting our employees and on their continuous further development as only happy employees contribute to our guests having a successful stay.

Gstaad stands worldwide for alpine charm and discrete luxury with pleasant understatement and has remained authentic and down-to-earth at the same time. Besides more than 1,000 events every year, employees can also find a top hotel industry that meets the highest standards and is second to none.

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