F&B Ambassador
About the job
Role Summary
Guest-facing F&B service role delivering refined, high-touch luxury hospitality service to guests. High standards, attention to detail, and strict discretion are essential.
Key Responsibilities
- Welcome and host guests with professional etiquette and warm presence
- Provide beverage and light refreshment service with elegance and precision
- Anticipate guest preferences and respond promptly to requests
- Maintain impeccable service standards, presentation, and ambience
- Coordinate with F&B and operations teams to ensure seamless experiences
- Handle all guest interactions with discretion and confidentiality
Requirements
- Height: Above 165 cm for female,175cm for male
- Language: Fluent Mandarin (required);English preferred
- Polished appearance and impeccable grooming; elegant, confident presence
- Strong interpersonal skills, emotional intelligence, and cultural sensitivity
- Passion for luxury hospitality and premium service standards
- Composed and professional in a high-expectation environment
Preferred
- Experience in luxury hotels, fine dining, premium retail, concierge, or VIP hospitality
- Training in wine service, mixology, or fine-dining service etiquette
Benefits:
- Housing allowance MOP 500
- 2 days off per week
- 15 days annual leave
- Flight tickets (onboarding, annual round tickets, exit ticket)
- Free staff canteen
- Number of positions: 10
- USD 2500-3100
- Department: F&B service
About you
Role Summary
Guest-facing F&B service role delivering refined, high-touch luxury hospitality service to guests. High standards, attention to detail, and strict discretion are essential.
Key Responsibilities
- Welcome and host guests with professional etiquette and warm presence
- Provide beverage and light refreshment service with elegance and precision
- Anticipate guest preferences and respond promptly to requests
- Maintain impeccable service standards, presentation, and ambience
- Coordinate with F&B and operations teams to ensure seamless experiences
- Handle all guest interactions with discretion and confidentiality
Requirements
- Height: Above 165 cm for female,175cm for male
- Language: Fluent Mandarin (required);English preferred
- Polished appearance and impeccable grooming; elegant, confident presence
- Strong interpersonal skills, emotional intelligence, and cultural sensitivity
- Passion for luxury hospitality and premium service standards
- Composed and professional in a high-expectation environment
Preferred
- Experience in luxury hotels, fine dining, premium retail, concierge, or VIP hospitality
- Training in wine service, mixology, or fine-dining service etiquette
Benefits:
- Housing allowance MOP 500
- 2 days off per week
- 15 days annual leave
- Flight tickets (onboarding, annual round tickets, exit ticket)
- Free staff canteen
- Languages required: English and Mandarin. Indonesian and Korean are a plus
The company
Hainan Bofan Human Resources Management Co., Ltd. is a premier recruitment and HR solutions agency dedicated to connecting exceptional talent with world-class employers. Specializing in international talent placement, we focus on the luxury hospitality, food & beverage, and premium service sectors. We pride ourselves on bridging the gap between top-tier candidates and prestigious organizations across Asia, including luxury hotels and resorts in Macau. With a strong commitment to professionalism, integrity, and personalized service, we strive to empower candidates to achieve their career goals while helping our clients build high-performing, global teams.
