hideaway Beach Resorts & Spa
Posted
Training Manager (Contract)
About the job
Location: Hideaway Beach Resort & Spa, Maldives
Drive Service Excellence in a Luxury Island Destination
Hideaway Beach Resort & Spa is seeking a dynamic and experienced Training Manager for a two-month contract assignment to elevate service standards and enhance operational excellence across our luxury resort.
Key Responsibilities:
• Assess training needs across operational departments and develop targeted learning initiatives.
• Design and deliver practical training programs focused on luxury hospitality service standards.
• Conduct classroom sessions, workshops, and on-the-job coaching.
• Provide specialized training in fine dining service, wine and beverage knowledge, service sequencing, guest engagement, butler service, front office operations, and housekeeping standards.
• Develop seasonal training plans and tailor learning content to operational requirements.
• Work closely with department heads to ensure training objectives align with business needs.
• Evaluate training effectiveness and provide recommendations for continuous improvement.
Requirements:
• Proven experience in Learning & Development within a five-star luxury resort environment.
• Excellent facilitation, presentation, coaching, and interpersonal skills.
• Demonstrated ability to design and deliver training programs covering fine dining etiquette, wine and beverage knowledge, service sequencing, and guest interaction protocols.
• Strong knowledge of butler service standards and front office operations.
• Solid understanding of luxury housekeeping standards and best practices.
• Ability to create and deliver training content based on seasonal operational demands.
• Hands-on approach with a strong ability to provide effective on-the-job training and coaching.
• Willingness to live and work in a remote island environment.
What we offer:
•Competitive remuneration package plus service charge
•Complimentary meals. Accommodation provided
•A unique opportunity to share your expertise in paradise
Contract Duration: Two (2) Months
- Accommodation provided
- Department: Administration
About you
- Language required: English.
The company
Lily Hotels & Resorts counts almost 20 years of experience in the business of operating resorts and gaining confidence in the international market. The numerous awards won by both the resorts (Hideaway Beach Resort & Spa, Lily Beach Resort & Spa) managed by the company are evident to the success of the company.
We are committed to dynamic growth and service excellence build upon our heritage of traditional hospitality. We strive to consistently meet and surpass guests’, employees’ and other stakeholders’ expectations. We feel pride in making efforts to position the Maldives through new concepts and facilities.
The company emphasizes in hiring experienced and well-skilled professionals from the international job market to maintain the service provided by the resorts.
