西餐厅领班 ADD Captain

Hotel Brand: InterContinental
Location: China, Beijing, Xi'an

Hotel: Xi'an Hi-tech Zone (SIAHZ), 11 Tuan Jie Nan Lu, Gaoxin District, Xi'an, 710000

Job number: 114798

• In the absence of a Supervisor, conducts shift briefings to ensure hotel activities and operational requirements are known 
• 在主管缺席时主持交接班说明会，确保员工了解酒店的活动和运营的要求。
• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
• 在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作。
• Supervise cash handling and banking procedures
• 监督现金的处理和存放程序。
• Prepare daily banking and cash flow reports
• 编制每日存款和流动资金报告。
• Establish and instruct staff in cash security procedures
• 制定并指导员工执行现金安全制度。
• Deal with irregular payments
• 处理异常的付款情况。
• Supervise the maintenance of service equipment
• 监督服务设备的维护保养。
• Monitor standards of guest facilities and services
• 监督客用设施和服务的标准。
• Control stock and monitor security procedures
• 控制存货和监督保安成序。
• Assist with menu and wine list creation
• 协助菜单和酒水单的设计工作。
• Supervise functions
• 监督各项职能。
• Supervise outlet service
• 监督餐厅的服务。
• Works with Superior on manpower planning and management needs
• 和上级领导一起进行人力规划和管理需求。
• Works with Superior in the preparation and management of the Department’s budget

和上级领导一起编制和管理部门预算。

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

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