Room Attendant

Hotel Brand: InterContinental
Location: United States, Georgia, Atlanta

Hotel: Buckhead Atlanta (ATLBH), 3315 Peachtree Rd. Ne, 30326

Job number: 121689



Role Purpose

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last minute work done. 

Key Accountabilities

• You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example. 
• Keep your supervisor updated on room service progress and alert them to any repairs needed 
• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
• Be organised - keep on top of supplies and amenities and always try to minimise waste.
• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done. 
• Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping. 
• Report, turn in, and/or log all lost and found items according to established procedures. 
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. 
• May regularly assist with deep cleaning projects. 
• May have turndown duties. 
• May assist with other duties as assigned. 

Key Skills & Experiences

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important. 
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects. 
• You’ll might need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic maths skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.