INK Hotel Amsterdam - MGallery Collection
Posted
Internship: Guest Relations - INK Hotel Amsterdam MGallery Collection
About the job
INK Story
INK Hotel Amsterdam – MGallery is a luxury lifestyle hotel with a unique story. Our building once housed the offices of the newspaper De Tijd, where stories were imagined, written and brought to life in ink. Today, that rich history lives on in every detail. With 149 rooms, two meeting spaces and our restaurant & cocktail bar PRESSROOM, we blend heritage with contemporary comfort. PRESSROOM is the beating heart of creativity and atmosphere, where locals and guests come together.
PLEASE ONLY APPLY IF YOU ARE STUDYING, AN INTERNSHIP IS A (MANDATORY) PART OF YOUR STUDIES ÁND YOU CURRENTLY LIVE IN THE NETHERLANDS AND HAVE THE RIGHT TO WORK HERE.
Ready to get INKed?
Are you eager to dive into the dynamic world of hospitality and learn all about Front Office operations? Do you have a positive attitude and a knack for finding creative solutions to challenges? If so, our Guest Relations Intern position is perfect for you!
The Script
As a Guest Relations Intern, you’ll be at the heart of the action, working closely with our Front Office team and the Guest Relations Officer. You'll be the primary point of contact for guests at INK Hotel Amsterdam - MGallery, ensuring their stay is nothing short of exceptional. Your innate hospitality skills will help create unforgettable experiences, turning every guest interaction into an INKredible story. With your curiosity and accessibility, you’ll surprise our guests with delightful touches that make their stay memorable. It's no wonder so many guests mention you in their reviews!
Beyond crafting unique guest experiences, you’ll also develop your commercial acumen. Upselling will become second nature as you learn how to enhance our guests’ stays while driving revenue. Your role will include vital administrative tasks—preparing for VIP arrivals, generating daily reports, and mastering the ins and outs of Opera Cloud.
In a nutshell, you’ll transform everyday tasks into exciting challenges while welcoming guests with a smile, even over the phone. You’ll also gain insights into the ALL loyalty program, serving as the main point of contact for our valued ALL members. Plus, you’ll assist the front desk team with check-ins and check-outs as needed.
- Department: Guest Relations
About you
Tick the box!
We are on the hunt for a proactive Guest Relations Trainee with an outgoing personality who can help us share the story of INK Hotel Amsterdam - MGallery. If you meet the following criteria, we want to hear from you:
A solid command of English; proficiency in Dutch is a plus
Currently enrolled in a Hotel Management program.
Available from August/September 2026 for at least 5 months
Available for 38 hours per week
A genuine affinity for hospitality
What do you get from us?
Let’s talk about the exciting perks of this internship! As a trainee, you’ll enjoy a variety of benefits, including:
A competitive trainee allowance of €750 per month based on 38 hours per week.
Cross-training opportunities in various hotel departments to broaden your skills.
A healthy staff meal during your shifts.
International career opportunities within the Accor Group.
Regular social events and staff parties to connect with your colleagues.
And the best part? You’ll be a valued member of our INKredible team!
- Language required: English.
The company
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart, Join us and become a Heartist®.
