Server (In-Room Dining )
About the job
Hotel Indigo Grand Cayman is seeking a professional and service-oriented In-Room Dining (IRD) Server to join our hospitality team. The IRD Server is responsible for delivering exceptional dining experiences to guests in the comfort of their rooms, ensuring prompt, courteous, and personalized service that reflects the hotel's high standards.
Key Responsibilities
* Take and process in-room dining orders accurately and efficiently
* Deliver food and beverages to guest rooms in a timely and professional manner
* Set up trays or tables according to hotel standards
* Ensure all orders are complete, correct, and presented attractively
* Provide friendly, attentive, and personalized service to all guests
* Handle guest requests, inquiries, and concerns promptly
* Maintain cleanliness and organization of service areas and equipment
* Coordinate with kitchen and other departments to ensure smooth service
* Process payments and maintain accurate billing records
Requirements & Qualifications
* Minimum 2-3 years of experience in food & beverage room service, preferably in a hotel or luxury hospitality environment
* Strong customer service and communication skills
* Ability to work in a fast-paced environment while maintaining attention to detail
* Professional appearance and positive attitude
* Basic knowledge of food safety and hygiene standards
* Ability to work flexible hours, including evenings, weekends, and holidays
* Team player with a commitment to excellence
Preferred Skills
* Experience with hotel POS systems
* Knowledge of fine dining service standards
The hourly pay range for this role is USD $8.00 to $10.00 per hour plus gratuities. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, pension, meal per shift, and many other benefits to eligible employees.
Create a Job Alert
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Key Responsibilities
* Take and process in-room dining orders accurately and efficiently
* Deliver food and beverages to guest rooms in a timely and professional manner
* Set up trays or tables according to hotel standards
* Ensure all orders are complete, correct, and presented attractively
* Provide friendly, attentive, and personalized service to all guests
* Handle guest requests, inquiries, and concerns promptly
* Maintain cleanliness and organization of service areas and equipment
* Coordinate with kitchen and other departments to ensure smooth service
* Process payments and maintain accurate billing records
Requirements & Qualifications
* Minimum 2-3 years of experience in food & beverage room service, preferably in a hotel or luxury hospitality environment
* Strong customer service and communication skills
* Ability to work in a fast-paced environment while maintaining attention to detail
* Professional appearance and positive attitude
* Basic knowledge of food safety and hygiene standards
* Ability to work flexible hours, including evenings, weekends, and holidays
* Team player with a commitment to excellence
Preferred Skills
* Experience with hotel POS systems
* Knowledge of fine dining service standards
The hourly pay range for this role is USD $8.00 to $10.00 per hour plus gratuities. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, pension, meal per shift, and many other benefits to eligible employees.
Create a Job Alert
Interested in building your career at Kimpton Seafire Resort & Spa | Hotel Indigo Grand Cayman? Get future opportunities sent straight to your email.Create alert
- 10 USD
- Department: F&B service
About you
- Language required: English.
The company
Grand Cayman's first-ever lifestyle resort is a state-of-the-art wonder on world-famous Seven Mile Beach, bringing sea and sand into view the moment you arrive. Our open-air design stays with you indoors and out, with water vistas at every turn, and winding gardens that lead to secret sanctuaries, social gathering places, pristine pools and of course, the Caribbean Sea. Enjoy front-row seats to glorious sunsets that seem to set the ocean ablaze. Thus our name, Seafire.
The captivation continues at our amazing spa, and three dining destinations. Come — with your family, friends or colleagues — and see how Kimpton's warm, spicy spirit blends beautifully with Caymanian kindness at this newest Grand Cayman resort.
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