Night Porter
About the job
We have a fantastic vacany for a Night Porter who is passionate about good service to join our team!
MAIN RESPONSIBILITIES
* Ensure excellent communication with all departments.
* To maintain a high standard of service.
* Handle, follow up and communicate any comments or complaints.
* Provide exceptional customer service to guests by answering questions, addressing concerns, and fulfilling requests in a timely and professional manner.
* Ensure that all tasks are completed on each shift that a full and thorough handover takes place at the end of the shift.
* Report any maintainence or security issues to appropriate personnel.
* Attend all fire, health and safety and first aid training
* Be passionate about hospitality, and thrive on working as part of a team
* Set up and Break down of Function Rooms.
* Be committed to their own personal development.
* To Assist Management with any reasonable request.
* Be comfortable working on their own and as part of a team
Minimum Requirements:
* Previous similar experience is an advantage.
* Ability to use own initiative
* Friendly outgoing personality and excellent customer service skills
* Flexible regarding working hours
* Full Clean Driving Licence
Benefits Include:
* Competitive Pay
* Employee Assistance Program
* International Hotel discounts
* Staff Meal
* Uniform
* Training & Continuous Professional Development
* Complimentary Health Club Access
This is an excellent opportunity for an experienced individual to progress their career within a 5* Luxury Estate with a supportive and ambitious employer. We look forward to hearing from you
- Department: Porter
The company
Mount Juliet Estate is a 5 Star Autograph Collection Hotel is located just 20 minutes from the Medieval city of Kilkenny. Built in 1752, It is one of Ireland’s oldest walled estates. Now the original manor and converted stables have achieved their own sense of timelessness as a luxury, boutique Hotel the Mount Juliet Estate balances its historic past with a chic, contemporary aesthetic.
The estate is home to two distinctive buildings. The oldest is The Manor House, which features all its original interiors, including its preserved stucco ceiling. While Hunter’s Yard, previously the estate’s stables, takes influences from its equestrian heritage to create a unique, modern stay. This lends itself to its now present offering, as a beautiful 125-bedroom accommodation resort with outstanding culinary accolades including two Michelin star chefs and an AA- 4 Rosette Restaurant.
