IT Assistant
About the job
Discover your journey into the extraordinary.
Your Purpose
Under the supervision of the IT Senior System Manager, the IT Systems Assistant ensures a smooth running of all on board IT systems, as well as any other associated network and computer/peripherals.
Your Impact
* Works with all on board and ashore departments to ensures a smooth running of operations of all on board systems and networks.
* Performs maintenance of all IT systems.
* Ensures smooth running of all on board IT hardware, performing repairs.
* Ensures data reception/transmission to/from the ships, receives new cruises data, executes electronic surveys, LAN set-up, etc.
* Is on call 24/7.
Your Journey So Far
* Fluent English, oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French).
* Degree in Computer Science or equivalent.
* Experience and knowledge of: Active Directory, UNIX, MS Office 365, Windows 10 and 11, Windows Server.
* Experience in troubleshooting, basic hardware and printer repairs.
* Network management basic skills.
* Knowledge and previous experience of Fidelio Cruise and/or Micros systems.
* A recognized medical certification is required before starting to work on board.
Your Essentials
Full compliance with the requirement of the Law Flag State of the ship regarding Safety and health and physical requirements.Documentation according with STCW 95
At Explora Journeys, we are redefining luxury ocean travel - where discovery, well-being, and a deep respect for the seas come together in harmony.
We seek passionate professionals who share our vision of a more immersive, transformative way to discover the world's most inspiring destinations by sea.
Are you ready to turn your passion into something extraordinary? Join us at Explora Journeys, where an ocean of opportunities awaits. Your journey to the Ocean State of Mind starts here
- Department: IT & Technology
The company
MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships!
With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.
In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design.
In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships.
Recruitment Prospects
With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.
This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.
We need motivated and ambitious crew members who work with passion and understand the value of a smile.
Join our team and see how much you can grow!
IT Assistant
Multiple locations
Full-time, Indefinite
Start Date:
